• Report: #31459

Complaint Review: Whirlpool Corp

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  • Submitted: Mon, September 30, 2002
  • Updated: Mon, September 30, 2002

  • Reported By:st.clair mo
Whirlpool Corp
2000 north m-63 Benton Harbor, Michigan U.S.A.

Whirlpool Corp ripoff the business that doesn't give a dam Benton Harbor Michigan

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We purchased a Whirlpool dryer model#ler5848eq2 9-1998. A short 4 years later the timer control goes out. We were advised by the repairman the part would cost approx. $74.10 plus his $45.00 service visit.

I contacted Whirlpool's Consumer Assistance/No Assistance and was advised would file a report, but, should not expect a reply from the corp.! I was advised the part should arrive by approx. 9-19-2002. returned from vacation 9-30 and contacted repairmen. Was advised by supplier estimated part delivery 10-10-2002! The part was ordered 9-5-2002!

Our last dryer was a cheap G.E. that lasted 13 years! Our folks own a Maytag that is over 20 years old! I strongly suspect that Whirlpool is having a major problem with this particular timer, but, won't own up to it. Their customer assistance is pure crap and a giant run-around! I advise that no-one buys a Whirlpool appliance! You would be better off hanging your wash on a clothes line!

lawrence
st.clair, Missouri

This report was posted on Ripoff Report on 09/30/2002 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Whirlpool-Corp/Benton-Harbor-Michigan-49022-2692/Whirlpool-Corp-ripoff-the-business-that-doesnt-give-a-dam-Benton-Harbor-Michigan-31459. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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