- Report: #282343
Report - Rebuttal - Arbitrate
Complaint Review: Whirlpool
Whirlpool2000 N. M-63 Benton Harber, Michigan U.S.A.
Whirlpool Corporation Whirlpool uses faulty parts and won't replace them or honor warrenty Benton Harber Michigan
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The gas dryer wasn't set for propane so they sent a repairman out to fix that "under warrenty." They never paid the repairman for the work. He refused to come out when the washer broke.
The belt broke on the washer after only six weeks use. We called customer service who had a different repairman come out. However, all he could do was take the broken belt off. Whirlpool does not make replacement belts available. The repairman told us he's had belts on order for over three months, but Whirlpool has not released them to distributors. We called Whirlpool and they confirmed that the belt was not released.
We asked the a belt be sent immediately or the machine replaced and the customer service person said they couldn't do either one. We asked to speak to a supervisor and she refused to get a supervisor on the phone.
Doing six to eight loads of laundry a week at the laundry mat plus making payments on the washer and dryer is quite a physical and financial hardship for disabled people.
Whirlpool appliances are a rip off because they use inferior parts and won't honor their warrenty.
Thank God! we didn't buy the worthless extended warrenty that won't be honored either.
This report was posted on Ripoff Report on 11/01/2007 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Whirlpool/Benton-Harber-Michigan-49022-2692/Whirlpool-Corporation-Whirlpool-uses-faulty-parts-and-wont-replace-them-or-honor-warrenty-282343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.