- Report: #756416
Report - Rebuttal - Arbitrate
Complaint Review: Whirlpool
Whirlpool2000 N. M-63 Benton Harbor, Michigan United States of America
Whirlpool Maytag The quality of their products has declined. Benton Harbor, Michigan
*Consumer Comment: If all the problem is a chipped Grate, I have to go with Maytag, it's cosmetic(And don't slam the cookpots down).
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Besides being told that I do not know what the correct cooking vessels are (I must point out that Dana #3561 was unable to advise what are the correct cooking vessels to use, as recommended by Whirlpool/Maytag), I am faced with having to have a nearly $2000 stove with a chipped burner grate tip or spend nearly $100 to replace the burner grates only to have the replacement grates sold to me with out a warranty. [continued below]....
When did Whirlpool forget about its customers? We are the ones who buy your products. We also tell EVERYONE about our experiences with your company and its products. I am not asking for a lot. I ask that you stand behind the workmanship and quality of your products. This burner grate tip should not have chipped in such a short time. If it were due to my negligence, there would be evidence of this all over the grates. There is no other chipping or cracking to the grates, just this one tip. I feel that Whirlpool should replace the grates at the companys expense, not mine.
This report was posted on Ripoff Report on 07/26/2011 01:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Whirlpool/Benton-Harbor-Michigan-49022/Whirlpool-Maytag-The-quality-of-their-products-has-declined-Benton-Harbor-Michigan-756416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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