- Report: #756416
Report - Rebuttal - Arbitrate
Complaint Review: Whirlpool
Whirlpool2000 N. M-63 Benton Harbor, Michigan United States of America
Whirlpool Maytag The quality of their products has declined. Benton Harbor, Michigan
*Consumer Comment: If all the problem is a chipped Grate, I have to go with Maytag, it's cosmetic(And don't slam the cookpots down).
Besides being told that I do not know what the correct cooking vessels are (I must point out that Dana #3561 was unable to advise what are the correct cooking vessels to use, as recommended by Whirlpool/Maytag), I am faced with having to have a nearly $2000 stove with a chipped burner grate tip or spend nearly $100 to replace the burner grates only to have the replacement grates sold to me with out a warranty. There is also a question of safety which arises now that this tip is chipped. I questioned Dana #3561 about this and she was unable and unwilling to help determine whether or not I can safely cook using this burner grate.
When did Whirlpool forget about its customers? We are the ones who buy your products. We also tell EVERYONE about our experiences with your company and its products. I am not asking for a lot. I ask that you stand behind the workmanship and quality of your products. This burner grate tip should not have chipped in such a short time. If it were due to my negligence, there would be evidence of this all over the grates. There is no other chipping or cracking to the grates, just this one tip. I feel that Whirlpool should replace the grates at the companys expense, not mine.
This report was posted on Ripoff Report on 07/26/2011 01:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Whirlpool/Benton-Harbor-Michigan-49022/Whirlpool-Maytag-The-quality-of-their-products-has-declined-Benton-Harbor-Michigan-756416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.