• Report: #159683

Complaint Review: Whirlpool

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  • Submitted: Wed, October 05, 2005
  • Updated: Fri, October 28, 2005

  • Reported By:Yuma Arizona
Whirlpool
whirlpool.com Evansville, Indiana U.S.A.

Whirlpool ripoff Evansville Indiana

*Author of original report: Amazing

*Author of original report: Whirlpool rip off update

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On 7/15/05 I notified them of a defective A/C unit (the motor burned out) It was purchased 9/17/05 w an extended 5 yr warranty. I let them know that this is the second one that has done this in a year.

I got several emails back from them stating they would fix this even if it is not still under warranty. The appliance repair company we called said that ALL of these A/C's motors burned out, that there were no parts to repair it. Further that Whirlpool needs to just replace this A/C unit with one that works.

Again, Whirlpool said they would find the part & fix it. However, they have not answered my emails since 8/3/05; even after I emailed them that I was filing a report with the BBB. (which I did yesterday.)

This company should stand behind their products, correct the defects that cause these problems-or just stop selling junk altogether. They need to come forward and replace this unit, or re-imburse us for it.

Debra
Yuma, Arizona
U.S.A.

This report was posted on Ripoff Report on 10/05/2005 09:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Whirlpool/Evansville-Indiana/Whirlpool-ripoff-Evansville-Indiana-159683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Amazing

AUTHOR: Debra - (U.S.A.)

Whirlpool actually sent us a replacement motor, apologized & paid to have it installed.

Everyone, CALL them, notify the BBB, stay on top of it. And get results.
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#2 Author of original report

Whirlpool rip off update

AUTHOR: Debra - (U.S.A.)

I hit the wrong key in my original posting. The A/C unit was purchased on 9/17/2004.
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