• Report: #787398

Complaint Review: White Castle

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  • Submitted: Tue, October 11, 2011
  • Updated: Sat, April 28, 2012

  • Reported By: Rich7711 — lindenhurst New York United States of America
White Castle
Sunrise Highway Massapequa, New York United States of America

White Castle False and misleading Massapequa, New York

*Author of original report: White Castle Sucks

*Author of original report: White Castle Sucks

*Consumer Comment: Hey you.....uhhhh is it Rich?

*Author of original report: White Castle Sucks

*Consumer Comment: Wrong again, Rich

*Author of original report: White Castle Sucks

*Consumer Comment: The discounts should go to the working folks.

*Author of original report: White Castle Sucks

*Author of original report: White Castle Sucks

*General Comment: **shaking head in wonder**

*Author of original report: White Castle Sucks

*Author of original report: White Castle Sucks

*Author of original report: White Castle Sucks

*Author of original report: White Castle Sucks

*Author of original report: White Castle Sucks

*Author of original report: White Castle Sucks

*General Comment: Rich-don't quit now!

*Author of original report: White Castle Sucks

*Consumer Comment: Rich7711

*Author of original report: White Castle Sucks

*Author of original report: White Castle Sucks

*Consumer Comment: Whoa there

*Consumer Comment: Aahh Richie Me Boy, now you're beggin to be played with

*Author of original report: White Castle Sucks

*Author of original report: White Castle sucks

*Consumer Comment: I don't think you will ever get it

*Consumer Comment: Bored downtime entertainment

*Consumer Comment: Oh sure.

*Author of original report: White Castle Sucks

*Consumer Comment: How we found your report:

*Author of original report: White Castle Sucks

*Consumer Comment: Poetry time

*Author of original report: White Castle

*Consumer Comment: Rich7711

*Consumer Comment: WOW!

*General Comment: Uhhh....Rich, my boy......

*Author of original report: White Castle

*Author of original report: White Castle

*General Comment: Time for a little minutia........sort of rampant in this thread anyway

*Author of original report: white castle

*Author of original report: white castle

*Consumer Comment: Wait a minute

*Author of original report: white castle

*General Comment: Senior Discount Indeed

*Consumer Comment: IN THE TANK

*Author of original report: White Castle

*Consumer Comment: Hmm

*General Comment: Re: Social (in) Security

*Author of original report: White Castle

*Author of original report: White castle

*Consumer Comment: Another perspective

*Author of original report: White castle

*Consumer Comment: Please be specific

*Consumer Comment: Humiliated??

*Consumer Comment: Confused

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Recently I had the bad experience of visiting this White Castle. I have been visiting White Castle since forever.

Upon ordering my food I asked for the senior discount which White Castle boasts they offer. I was humiliated by the staff at this location.

So later that afternoon I called their corporate who apologized and further stated it was their policy to offer Senior Discounts and went on to say how she would correct that situation and sent me a letter of apology. After a week or so I received their letter of apology with a coupon attached for my problems.

Several weeks have elapsed and I felt in all fairness it was an honest mistake so i stopped in once again and repeated my request for a senior discount, to my dismay I was treated worse then the first time sort of like we are now going to get even.

Of course I called the corporate office to lodge another complaint. Yes they did offer to send the 10% voucher but are they aware that it is not the discount in its self rather the embarrassment.

This report was posted on Ripoff Report on 10/11/2011 09:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/White-Castle/Massapequa-New-York-11758/White-Castle-False-and-misleading-Massapequa-New-York-787398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

Cat got your tongue? Or maybe you seem the fool after reading what I posted? Gosh that was simple right just like you!
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#2 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

Honestly what can I say your superiority shines. I understand how a man of your stature has no time for peons like me. I mean after all you have shown just  valuable your time is by responding to complaints and feeling pretty tough as you bang away on that poor keyboard.


Tell me where you the type of child who was bullied by the rest of the children went home and wet his bed night? What a shame as it certainly has left it's scars on you.

May i ask a question as important you are how do you find the time to respond to these complaints. I mean it must take pretty much of your useless day to review and answer them.

Well I will get back to enjoying some of that tax payer dollar I retired on. Always worried that one day SS will run out of money. Oh yes they still have some dollars left and our government has raided their vaults show a balanced budget, but you with all your superior wisdom and knowledge are quite  aware of this.

I did take the time to research what you foolishly posted and will paste part of it for you to read. Ah education is the best! You simply seem so knowledgeable and worldly. I bet even the Bowery street bums look up to you lol.

Please keep reviewing these complaints for the world is a better place with you off the streets and behind a keyboard!

It's much more difficult to forecast what the federal government will do
about the problem. The national deficit will remain high for a decade,
according to both White House and CBO estimates. The national debt will
become so large that interest on it alone will reach $700 billion a year by 2019, so the Treasury won't be a realistic source for money to replenish the Social Security fund.



A number of economists, including prominent Harvard University Professor Kenneth Rogoff, have predicted
years of austerity for Americans as they face the need to pay higher
taxes to offset budget deficits, combined with lost services that the
government can no longer provide.



While no one is suggesting that Social Security will go away altogether,
its payments may need to drop for the fund to survive. Americans will
face less generous benefits for their retirement years, but that process
has already begun in privately funded retirement plans because many
Americans who put aside money for their golden years saw much of that
cash wiped out by the stock market crash. Adding to the problem, many
corporate and government pension programs are underfunded, and the money
to rebuild them may not be available as payouts to retirees rise while
less money comes in from corporate profits or from taxes at cities and
states.



The end game for Social Security may be that future American retirees
won't get that social safety net they had counted on, at least compared
to what was available in the past.













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#3 Consumer Comment

Hey you.....uhhhh is it Rich?

AUTHOR: Adolph - (USA)

I'd suggest you stop acting like a blithering idiot, but we all know it's not an act, don't we?
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#4 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

Yes sir Masta! I is totally dumb unlike you whos the best educated person ever. Why i bets u do nots even needs to work yuck yuck yuck!

Poor fools like me understand nothing. Wow SS is broke bet that is news to the world as well. Anyway I still will get my other pension and man did I ver bang out ot! Was in tier 2 so the last highest counted. Man your tax dollars go a long ways!

Did I said this right and make u happy boos man. Hey which tax bracket r u in fool? LOL LOL LOL

Keep them tax dollars flowing so i can continue to get my senior discounts!
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#5 Consumer Comment

Wrong again, Rich

AUTHOR: Adolph - (USA)

The money the government is paying you and the rest of us on social security is borrowed and stolen money. The social security money has been totally gone for years.
.
 I am obliged to laugh at your attempt to use phrases and jargon in an attempt to impress with your vast vocabulary.  This gem really gave me a laugh, (Quote):I will be holding to you.  Be holding?

 I assume you are trying to say I will be beholden to you.  Beholden is a synonym to indebted , or obligated. Leave the big words to the big boys.
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#6 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

I want to personally thank you for paying your taxes. Which in turn leads you to believe that you support me.

Senior discounts are probably the worse in your mind. But the truth is they help the economy in various ways that even a small mind such as yours should be able to see or figure out.

Let me explain as there are many seniors who would not be able to spread their dollars around with out these discounts. Me i am fairly luck made a nice salary and have two wonderful pensions which i am sure part of your tax dollar helps to pay.

Now this is interesting as I guess your reply was suppose to have me spitting fire, but alas I have no anger towards anyone.

Remember I am a former civil servant with an excellent pension so again thanks for the help by paying your taxes. Every time I spend money i will be holding to you. Also my SS is pretty top heavy so thanks again for the tax dollars.
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#7 Consumer Comment

The discounts should go to the working folks.

AUTHOR: center of attention - (USA)

I'm offended, that I, as a middle aged man, don't get the same discounts as senior citizens at restaurants. I mean, what makes them so special that they feel entitled to this? People in my age bracket drive the economy and pay their stinking social security and Medicare. So, they sit on their butts all day and get paid from my tax dollars and then they have the guts to whine about a discount at White Castle?!?!?!?! People ages 18-65 and actively working should be the ones rewarded with discounts.

Sounds to me like you've been corrupted by Obama's stupidity, my friend.
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#8 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

White Castle Sucks as sez Charles the trailer park idiot! Still even if you like to color me the idiot can not excuse the fact that White Castle in Massapequa sucks and did not hold up to its offer to give seniors a 10% discount. Oh the idiots of this world
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#9 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

White Castle Sucks no matter which name you prefer to call me. I am sorry that you feel so cowardly that you will not post where you truly live as well as your name! Alas people live in glass homes with no mirrors!
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#10 General Comment

**shaking head in wonder**

AUTHOR: Adolph - (USA)

Charles,  you poor thing.  You've forgotten your name.  Where'd you pick up that name, "Rich"? With your failing memory, don't stray too far from that trailer in which you live.
.
 You wouldn't want the trailer park reporting its resident idiot missing. (although I'm sure they'd have a big celebration).
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#11 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

White Castle Sucks! news flash White Castle fails to live up to its discount offer to senior citizens.
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#12 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

I will continue as per your request! White Castle sucks in Massapequa NY as they have failed to live up to the 10% senior discount they boast. Yes i have proof or I would not be writing this!
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#13 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

White Castle Sucks! Failed to live up to their offer for a 10% senior discount!

White Castle in Massapequa NY 11758
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#14 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

White Castle Massapequa Ny Sucks.

Yes they have failed to live up to the Senior citizens discount! Well people over here who ever they maybe claim that my posts are not legit complaints.

Well just be aware that after speaking White Castle corporate they apologized and sent me a letter in that letter they acknowledge the fact that they do offer these discounts and send their apology!

Meanwhile several months later the management fails to provide this discount! Thus White Castle in Massapequa NY sucks.
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#15 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

White Castle has failed to live up to its offer to provide seniors citizens with a 10% discount they offer to senior citizens.

I spoke to their corporate office and was advised they would correct this mistake. They sent a letter with a full apology along with a coupon for future orders. Yes i still have the letter where they explain and further state this location would correct this for future visits.

Four moneths later the White Castle Located on Sunrise Highway in Massapequa NY still does not respect their company policy.
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#16 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

Pl3ease kind sir the one who spends his life reviewing reports to pass the time rather then being productive or creative excuse my lack of education.

But the plain truth is my life is not your life and if the mistakes i made in either grammar or spelling offend thee, then my failure to be up to your level of education has given me up!


Alas sorry but know what White Castle still Sucks,  and you my friend will spend his days looking for some report here to excite and make your day exciting.
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#17 General Comment

Rich-don't quit now!

AUTHOR: Adolph - (USA)

You've posted seven entries on this initially inconsequential, asinine, subject. You allude to "laughing so hard" at the entries you generated with your uneducated idiocy. We're laughing too, not with you but at you. 
.
I'm outa' here! Carry on, please.
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#18 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

Listen believe as you see fit. It does not matter to me what anyone here believes for those who posted a response do it as they only source of entertainment.

As far as White Castle offering Senior Discounts sorry but they do and i have a letter to prove so from their corporate office written as an apology.

So keep the posts coming because all it does is bring more attention to my original post White Castle.

You guys and dolls keep up the good work no life other then reading posts on rip off reports wow bet that makes the day go real fast lol. That is being really productive, bang away on the keyboard great exercise.

Okay I am going to exercise on my tread climber need to sty healthy so I can control myself when i read those responses as they make me laugh so hard!

As I said keep up the good work post and post!
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#19 Consumer Comment

Rich7711

AUTHOR: coast - (USA)

You wrote "White Castle Sucks" at least ten times yet you also wrote "sometimes we also order a sack to take home." Why continue to do business with a company that sucks?

The location you visited does not offer discounts to seniors; therefore, you were not ripped off.

You are one of those customers that cannot be satisfied. Be bitter and unhappy.
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#20 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

Ashely this was meant to include you sorry if it came off that way. White Castle may be a greasy spoon but 100 % pure beef as they boast.

I need not defend my actions and it is not .30 or .40 cents. The discount I receive in other White Castle's amounts to $1.50 or more depending on what we order sometimes we also order a sack to take home.

Meanwhile White Castle Sucks and yes i do have a letter from their corporate office as they also sent me a certificate for $10.00 which I discarded for i was never looking for charity only what they offered as in the letter of apology to me.
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#21 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

Still does not excuse the fact White Castle Sucks and has reneged on their offer for senior discounts at the Massapequa L.I. location

Truth is this has now been seen by many more since the no life's has been posting so to that i say thank you kindly!
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#22 Consumer Comment

Whoa there

AUTHOR: Ashley - (U.S.A.)

no need to attack me there richie rich. You asked how people could find your post and I showed you. You didn't need to insult me or attack me about the topic. I didn't throw you any sort of opinion on the topic itself. if you want me to, then here it is: Who cares. 10% off some hambergers at a greasy spoon? Look at how much effort you have put in to defending saving a few cents on a cheeseburger. Personally, if I wnt to buy something I buy it. If I get a discount, great, if I dont oh well. Did this particular white castle ever promise you a discount and is there anything in writing at the location that offers this?

I also see nothing on their website indicating any sort of senion discount. Perhaps it is by location.
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#23 Consumer Comment

Aahh Richie Me Boy, now you're beggin to be played with

AUTHOR: voiceofreason - (United States of America)

Rich, lately you've been getting kinda hot under the collar there in your responses, ole boy!

I sense an escalating pattern that suggests in a few posts you might resort to the keyboard version of  becoming a deranged axe killer on a rampage.

What a change from what you yourself insisted you behaved like during your Massapequa humiliation.
and I quote you, "I was at all times reserved and polite."

Please go over your most recent posts. I'm just not getting the "I was at all times reserved and polite." feeling there.

I'm imagining you reading these responses, your eyes bulging more and more, face turning florid, then purplish, hair, assuming you have any, standing up at attention, eggs sizzling on your pate.

I've got to get back to work now, and stop thefting resources, before I find myself fighting giggling fits throughout the day.
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#24 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

Finally an honest individual who is not looking for the drama of being foolish or critical of another's experience. Without any intelligent knowledge and the remarks posted where done so as to incite stimulating conversation for the pathetic souls surfing this site not for true knowledge rather they wish to feel powerful while pounding the keyboard and condemning some one else from a distance like the coward who only attacks the sick and ederly!

I myself am a frequent flyer at White Castle  and avoid all contact with the location in Massapequa Ny for the staff and policy are different from the others such as Deer Par and Farmingdale which do provide you with excellent service as well as the senior discount!

To those that have nothing better to do and most probably collect some form of unemployment especially the alleged lack of anything else to do fools I say get a life and try to be productive in our society.

The person who goes to work and finds all this time to cruise the web and respond to heaven knows what that is a crime theft of services and the others could simply put their time to better use by becoming some needed volunteer.

So now i have said the last and knowing the caliber of person that responds I will simply laugh at the lack of life they have. Try being real signing your true name and do not be the keyboard bully or fool!
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#25 Author of original report

White Castle sucks

AUTHOR: Rich7711 - (United States of America)

Listen whoever you are I do not look for handouts and never accepted charity.  Reading your posts it appears that you are some poor pathetic soul who is lost and get paid by White castle minimum wage. Go back to the hole from which you crawled out from under and find yourself a real life! Pathetic that some lowlife like you can pretend that his words are so important and only want he writes will be heard!

I can assure you that many have read you pathetic utterance of idiotic words. What gives you the right to label who is right or wrong? Begging as i am sure your mother begged the many men to be your daddy!

Maybe what you need is the harsh reality that you can not accuse someone of begging because you have no life other then to read what your boss's at White castle tell you too! Then write exactly as they say. You are a puppet who has his strings twisted in a knot so write as you wish you can not change the fact that White Castle sucks and has reneged on its offer.

Show the world that you are not working for White Castle by posting how many other posts you have replied or responded too!

Let us see how real you are pal!
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#26 Consumer Comment

I don't think you will ever get it

AUTHOR: Robert - (U.S.A.)

Me I have no intentions of walking into White Castle and asking for a hand out they offered a 10% discount read please where I listed them.
- You listed them?  What you listed was some e-mail from some unknown source that listed discounts from multiple stores.   You have yet to show anything that came from White Castle.

If you want to come here and say that White Castle should be held accountable for what someone who is not officially affiliated with them is saying then let me know because I want you to help me go after Bill Gates for telling me I won the 2 Million dollar prize in the Internet Lottery.
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#27 Consumer Comment

Bored downtime entertainment

AUTHOR: voiceofreason - (United States of America)

No biggie why some of us keep popping in on you. This site provides some bored downtime entertainment value, and this report and its growing string of rebuttals shows some promise for becoming one of the more enjoyable reading experiences to be found here.

I'm not going to say you're right or wrong and not judging. But after watching this play out, I couldn't resist adding my own devalued 2 cents.

As for White Castle in general, I always looked forward to bringing home a bagful of those little burgers after a late night out. Too bad I've none by me now.

And please, don't anybody belabor what they're really made with and thus ruin it for me.
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#28 Consumer Comment

Oh sure.

AUTHOR: Flynrider - (USA)

  Obviously Ashley is part of the grand White Castle conspiracy.  Since the OP cannot easily find posts, that means that no one can, besides those evil conspirators at the hamburger store.

  Sadly, the more the OP goes on, the worse this senior citizen looks.   The part about reporting White Castle to state law enforcement agencies was hilarious.  I thought it was a joke until a follow up post made it clear that the OP was serious.  
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#29 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

Now that is really odd. How many times a day? Just to say what is interesting??? Someone on this board to get a life! I see now the lives that others lead. Your name and response is new lol. So sad the foolish remarks that have been made here. Tell me if a major department store offered you a 10% discount on clothing or whatever and they then said no you would like just walk away without telling them they lied?
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#30 Consumer Comment

How we found your report:

AUTHOR: Ashley - (U.S.A.)

Its pretty simple and we don't have to spend hours searching. There's a button labelled "latest reports" and if you click it, you are shown all the newest reports filed in reverse chronological order. If you frequent this site daily, it takes 5-10 minutes to scan all the new reports posted to see if there's any new replies or if there's something interesting to read. I know I check the site 3 to 4 times a day on my breaks at work and get caught up pretty fast.
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#31 Author of original report

White Castle Sucks

AUTHOR: Rich7711 - (United States of America)

When I open my email and see yet another response to my complaint I am fall to the floor with laughter!

Just to refresh your mind I never claimed the counter personnel at White Castle were young. Nor did I ever expect charity for I have worked all my life for what I have.

But alas the fools who found this post had to spend many hours from their life searching for it or other wise were asked by their boss or office to follow up and make me look fooliah which by the way I do not feel either foolish or cheap.

Simple you provide a service or product and you deserve to be paid for it. You offer a discount and renege that is cheap and misleading.

Me I have no intentions of walking into White Castle and asking for a hand out they offered a 10% discount read please where I listed them.

I have gone to many of these stores and have received the discount as they have listed. I can say it was a good feeling for it was far from .30 or .40 cents as another noted.

So have a field day as White Castle is becoming more popular around the Rip Off report area. I believe they also own Checkers who sends fliers to many homes if not all in the area to get special; discounts not is that cheap or dumb to use them not at all for the purpose is to attract more business.
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#32 Consumer Comment

Poetry time

AUTHOR: voiceofreason - (United States of America)

There once was a bit of a hassle.
At a Long Island New York White Castle.
When an elderly man sought a discount.
And wasn't charged the right amount.
He started to wrangle and wrassle.

Oh White Castle have you no shame.
The elderly man casts the blame.
To the young and the feckless.
Who treated him so reckless.
In refusing his discounted claim.
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#33 Author of original report

White Castle

AUTHOR: Rich7711 - (United States of America)

Now this is the funniest!  The bunch of folks who have nothing better to do then scan the rip off reports.

I may have filed a report but certainly have not sat here looking for any report! Just answer a quick question how did you find this report by looking through thousands of reports?

Adolph who has retired from some CEO position now that is funny! Tell us Adolph in all your worldluy wisdom how do you overcome your ignorance. If you did retire from some meaningful position you would not be sitting at yuour pc reviewing rip off reports. Time consuming and extremely tedious so get a real answer.

Monica your words are very well placed. In fact so well placed that  you need to include yourself in the get a life phase.

Coast yet another person who can actually sit here and search through the thounsands of complaints as I am sure mine truly stuck out.

To all of your with those sharpened pencils respond back intelligently such as how many other responses have you made to other reports! I bet your names will not appear here anywhere.


To sum it up White Castle did in fact rip off people by it refusal to honor the discount be that discount one penny or a million dollars.

The Attorney General would do his due diligence if in fact I was or someone were to file a complaint.


So my last reply to all of you is seriously get a life. Sorting through the many reports is certainly time consuming and more like you would have to know specifics to find this report!

Good night folks

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#34 Consumer Comment

Rich7711

AUTHOR: coast - (USA)

The state attorney general has more important issues to deal with than your greasy spoon discounts.

Your accusation that the responders are White Castle owners is a cop-out in your attempt to dodge the issue at hand. The issue is that the location you visited does not offer discounts to seniors. That does not constitute a rip off. IHOPs policies are not relevant.

I agree with Ramjet, the youngsters deserve the discounts.

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#35 Consumer Comment

WOW!

AUTHOR: Monica - (United States of America)

All this effort over a 30-40 cent discount.  Someone needs to get a life.
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#36 General Comment

Uhhh....Rich, my boy......

AUTHOR: Adolph - (USA)

I guess you're not the sharpest pencil in the box, eh? ] I am 75. Me work?That should be a no brainer. QUOTE: "Typical front office;tactics!" I assume you're assuming I somehow speak for the WhiteCastle 'front office'. Had I retired from working at any fast food restaurant, I would not be alluding to a satisfactory (retirement) spendable income. That isn't generated by flipping hamburgers at any fast food restaurant.It amazes me how so many contributors immediately assume any post less than derogatory in nature is "from the company". If you'd have paid ANY attention, I said nothing either derogatory or positive about White Castle.

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#37 Author of original report

White Castle

AUTHOR: Rich7711 - (United States of America)

Adolph writes about franchise and when I respond he backs out and stays away. Typical front office tactics!

White Castle you suck! Empty promises and lame excuses. Keep your promises unless you intend to fulfill them.

Actually the state attorney general could be notified on this.
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#38 Author of original report

White Castle

AUTHOR: Rich7711 - (United States of America)

Simple if I am wrong then a quick Google search will show this. This seems to become the defense board for White Castle!

All I do want to say is they failed to live up to their giving senior discounts! I truly believe it is wrong not because anyone is entitled to discounts rather then offered and promoted thios.

Good Day!
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#39 General Comment

Time for a little minutia........sort of rampant in this thread anyway

AUTHOR: Adolph - (USA)

"Rich" alludes to the (White Castle), QUOTE: owner/franchisor. Strangely, White Castle doesn't have "franchises". Their company is privately held and all of their stores are 'company owned'. That has undoubtedly stifled their expansion and is sort of unique in the restaurant business.
White Castle is somewhat of a weenie business compared to McDonald's but their per store sales are second only to McDonalds. Founded in 1921 they are the oldest 'hamburger store'. That, of course, means anyone working in a White Castle restaurant is a 'company employee'
of sorts.
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#40 Author of original report

white castle

AUTHOR: Rich7711 - (United States of America)

I believe I just proved a point! People over at White Castle corporate or the franchisor have been replying to my post with guilt!

Tell me how would you know where to look for a complaint such as mine? No where unless you have some personal interest or guilt.

The questions and answers were designed to make me look like I was falsely reporting or otherwise stretching the story.

Nice try guys but in my opinion it only made White Castle more visible in the negative with your dumb posts. But it is what it ois White Castle in Massapequa L.I. 11758 truly stinks in service and overall policy. Just a quick not that the people behind the counter are not teenagers ad certainly need toi learn how to respond to a customer. No not saying they remembered me and tried to extract revenge just poor managemet there compared to other White Castle locations!
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#41 Author of original report

white castle

AUTHOR: Rich7711 - (United States of America)

What ever it appears to me that you have little or no real life so I will end by saying believe what ever floats your boat! As far as being some d**k Tracy you failed. So who ever you maybe your opinion just do not make a difference and refusing to respond back to you will be like saying you win.

Rather i will say that if you have some intelligent remark I may consider it worthy of a reply otherwise go back to reviewing these reports as you have mine.

Actually very strange that someone would find this small report on White Castle and so many idiotic replies from you and the team that White Castle has assembled. Whatever your mission in life I hope you have great success, just realize this me I do not personally care if you stand on your head and spit wooden nickels just more of a waste of time.

Try and have a god New Years. NYPD is giving tests for new recruits and with those poor skills they will never accept you bye bye
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#42 Consumer Comment

Wait a minute

AUTHOR: Robert - (U.S.A.)

In your original post you stated..
Upon ordering my food I asked for the senior discount which White Castle boasts they offer

Then in post #6 you stated
I realize that begging was never my style but when i rceived this email I said hey why not?

Okay so one could logically take from that comment that it was White Castle itself who sent out this e-mail.  BUT..and this is the big issue is in your post #7 you post this e-mail.  Where we find out that it does not appear to be from White Castle.  In fact there is absolutely no source as to this e-mail.  Perhaps the writer of the e-mail left out important exclusions. 

So if we get this right you are in fact complaining about not getting a discount at White Castle from an e-mail that doesn't even come from them. 

Seriously, does anyone else see the problem with this logic?

As for this other comment
I go to IHOP and they immediately offer the Seniors Discount and no I do not look old but they do see the grey hair and apply good business sense to keeping the customers happy.
- I know many people in their 40's and early 50's that have Grey hair.  If that was the sole criteria that IHOP was using that is just a lawsuit waiting to happen.  After all you get the wrong person who does not like to be called a senior citizen, all they have to do is find the right lawyer and the next thing you know IHOP is being sued for a million dollars.
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#43 Author of original report

white castle

AUTHOR: Rich7711 - (United States of America)

Humiliated? That is funny and how do you make that judgement ? Gee I bet you never use coupons for anything and that senior discount is above you to accept am I correct?

I go to IHOP and they immediately offer the Seniors Discount and no I do not look old but they do see the grey hair and apply good business sense to keeping the customers happy.

I can only say yes my pension is most likely better then average along with my SS pension, but I planned and worked for it unlike those who totally are dependent upon SS to survive. I also shop with coupons especially as they offer a savings and save when I shop smart.

So again to you and those who believe senior discounts and other coupon discounts are humiliating! I say look at the whole picture some of those savings allow others stores to survive. The money that is saved as a result of these discounts does allow more to be spent in our sick and weak economy. So in closing I will say if they is a bargain and itr is not demeaning or criminal I myself  will go for it.


You on the other hand dig deep and refuse to accept any discounts be it seniors or coupons period.

Have a great New Years!
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#44 General Comment

Senior Discount Indeed

AUTHOR: Kingfish - (United States of America)

Asking for a discount because of your age? You should be humiliated. I would be. Lots of people need a break. Many pensions are more than some people earn working.  Yeah, I'm a senior and I don't take charity.
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#45 Consumer Comment

IN THE TANK

AUTHOR: Golfer - (United States of America)

Small wonder this country is going in the tank when something like this is the most important issue at hand.   National debt,  unemployment, etc, etc. a non issue ???????????????   Some people need to get a life.
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#46 Author of original report

White Castle

AUTHOR: Rich7711 - (United States of America)

Well some of the responses here seem to be manufactured! Could be the answers are coming from the owner/franchisor? Whatever it is remember when you go to a store and they advertise an item of they can not provided the item they well give you a rain check. Why because they were honest and sincere in their advertisement and not looking to deceive anyone hopefully

My point is simple that if you do not want to provide a discount then do not state you will or go to sites pretending you do. Now that is a simple request isn't it?

Can I afford to pay full price you bet I can as I earned my money all the way from the pits poverty to being some what comfortable so no charity here. But neither should I have to expect to accept lies and misleading advertisement.

The staff at this White Castle were far from teenagers and should have respected me and replied with a simple no we at this particular White Castle do not offer this discount instead of saying yes and upon examing my bill found it was not there! Returning to the counter and having the crowd in there stare at me as if i was looking for a hand out or some pity was yes awkward to say the least!

So to all those who response with a foolish answer I say you are neither a true senior or another who is affiliated with White Castle good luck and please never ever ask for any senior discount anywhere.

A senior discount is a nice way of saying thanks glad you made it this far and we appreciate that along with your business, not begging.

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#47 Consumer Comment

Hmm

AUTHOR: Diogenes - (USA)

Great Caesar's Ghost !!!!   Harold and Kumar  MUST  be alerted to this new and unfortunate turn of events.  It may well affect all future White Castle purchases made by this iconic duo !!!!!  And, by the way, someone should check out Neil Patrick Harris, as well.  He may somehow be involved in this dastardly scheme. 

And, Heaven forbid, before you are overcome with "righteous indignation", let it be known that I, also, am a senior citizen.  Albeit a senior citizen with a sense of humor, slightly skewed though it might be.
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#48 General Comment

Re: Social (in) Security

AUTHOR: Adolph - (USA)

Ramjets contribution coincides with my thoughts too. For years I have wondered (and been somewhat puzzled) by the term and policy senior discount. For starters, Im 75 so have had this issue with complete legitimacy for years. The young family(s) starting out, often working minimum wage and feeding a growing family, are truly the ones deserving a discount.
.
Being retired for 16 years, I can still recall the struggle of my early life working for minimum wage during and immediately after high school and college. That was when a blown tire on the way to work was a major financial obstacle.
.
Now, after the children are long gone and also after leading a somewhat austere life, my disposable income is many times that of my youth. Discount? Yeah, I wont refuse it, but particularly in these tough times the aforementioned young families are the ones who truly need and deserve it.
.
While on the subject of money and senior citizens, nothing angers me more than those who proclaim how does the government expect us to live on social security? The answer, is of course, that was NEVER the intent of social security. Its a supplement, get it? Not something on which a person is supposed to depend upon exclusively. Thats never been a secret to those who paid attention. In addition, the way in which the age when one may collect social security is rising, its sadly evident the future generations wont even have that available until theyre ready for the big dirt nap.
.
Sorry.drifted a bit off subject.
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#49 Author of original report

White Castle

AUTHOR: Rich7711 - (United States of America)

I will copy and paste the email that I did in fact receive for senior discounts which I think was very generous of these merchants. Then you be the judge.

Since our taxes are going up everywhere, here's list of places that will    give a discount, if you ask, for being a senior. Getting older does have some advantages!               
 
It pays to ask every where you go. Look at this list and there are probably ore places so always ask:           
                    
 theres a bunch for 55+ too ....         
                

A friend just sent me this and I thought I'd share it with all of you.  Gone are the days of your grandmothers early bird special at the local  diner.    
   
As our baby boomers reach retirement age, hundreds of retailers are featuring new and improved discounts exclusively for the 60 and older crowd. We have composed a list of senior savings that will help you keep  more  cash in your             pocket. Whoever said getting older was a bad thing, obviously didn't know about these fantastic senior discounts!         
              
Restaurants             
   

a.. Applebees: 15% off with Golden Apple Card (60+) 
                     
b.. Arbys: 10% off (55+)         

c.. Ben & Jerrys: 10% off (60+)       
                     
 d.. Bennigans: discount varies by location     
                     
e.. Bobs Big Boy: discount varies by location (60+) 
 
f.. Boston Market: 10% off (65+)       
                     
g.. Burger King: 10% off (60+)       
                     
h.. Captain Ds Seafood: discount varies on location (62+) 
 
i.. Chick-Fil-A: 10% off or free small drink or coffee (55+)                   
                   
 j.. Chilis: 10% off (55+)         
                   
k.. CiCis Pizza: 10% off (60+)       
   
l.. Culvers: 10% off (60+)         
 
m.. Dennys: 10% off, 20% off for AARP members (55+) 

n.. Dunkin Donuts: 10% off or free coffee (55+)   

o. Einsteins Bagels: 10% off bakers dozen of bagels(60+)                   
                     
 p.. Fuddruckers: 10% off any senior platter (55+)   
    
q.. Gatti's Pizza: 10% off (60+) 
           
r.. Golden Corral: 10% off (60+)       
 
s.. Hardees: $0.33 beverages everyday (65+)   

t.. IHOP: 10% off (55+) 
      
u.. Jack in the Box: up to 20% off (55+)     
                     
v.. KFC: free small drink with any meal (55+)   
                  
w.. Krispy Kreme: 10% off (50+)    
 
 x.. Long John Silvers: various discounts at participating locations (55+)                 
   
y.. McDonalds: discounts on coffee everyday (55+)   
               
z.. Mrs. Fields: 10% off at participating locations (60+) 

aa.. Shoneys: 10% off           
 
ab.. Sonic: 10% off or free beverage (60+)     
 
ac.. Steak n Shake: 10% off every Monday & Tuesday
(50+)                   

ad.. Subway: 10% off (60+)         
 
ae.. Sweet Tomatoes 10% off (62+)       
                     
af.. Taco Bell: 5% off; free beverages for seniors (65+) 

ag.. TCBY: 10% off (55+)           

ah.. Tea Room Cafe: 10% off (50+)       
 
ai.. Village Inn: 10% off (60+)       
          
aj.. Waffle House: 10% off every Monday (60+)   
       
ak.. Wendys: 10% off (55+)         
 
al.. White Castle: 10% off (62+)    
 
 
Retail and Apparel           

a.. Banana Republic: 10% off (50+)       

b.. Bealls: 20% off first Tuesday of each month (50+) 
                     
 c.. Belk's: 15% off first Tuesday of every month (55+) 
 
d.. Big Lots: 10% off   
         
e.. Bon-Ton Department Stores: 15% off on senior discount days(55+)                   
             
f.. C.J. Banks: 10% off every Wednesday (60+)   
 
g.. Clarks: 10% off (62+)         
 
h.. Dress Barn: 10% off (55+)
     
i.. Goodwill: 10% off one day a week (date varies by location) 
 
j.. Hallmark: 10% off one day a week (date varies by location)                   
                     
k.. Kmart: 20% off (50+)         

l.. Kohls: 15% off (60+)      
 
m.. Modells Sporting Goods: 10% off       
                  
n... Rite Aid: 10% off on Tuesdays & 10% off prescriptions                 
  
o.. Ross Stores: 10% off every Tuesday (55+)   
 
p.. The Salvation Army Thrift Stores: up to 50% off (55+) 

q.. Stein Mart: 20% off red dot/clearance items first Monday of every  month (55+)                   



Grocery               
                     
 
a.. Albertsons: 10% off first Wednesday of each month (55+)                   
                     
b.. American Discount Stores: 10% off every Monday (50+) 
 
c.. Compare Foods Supermarket: 10% off every Wednesday (60+)                   
                 
d.. DeCicco Family Markets: 5% off every Wednesday (60+) 
                     
e.. Food Lion: 6% off every Monday (60+)     
 
 f.. Fry's Supermarket: free Frys VIP Club Membership & 10% off every Monday (55+)             
                     
g.. Great Valu Food Store: 5% off every Tuesday (60+) 
                
 h.. Gristedes Supermarket: 10% off every Tuesday (60+) 
                     
 i.. Harris Teeter: 5% off every Tuesday (60+)   
                     
 j.. Hy-Vee: 5% off one day a week (date varies by location)                   
                   
 k.. Kroger: 10% off (date varies by location)   
 
l.. Morton Williams Supermarket: 5% off every Tuesday(60+)                   
 
m.. The Plant Shed: 10% off every Tuesday (50+)   
 
n.. Publix: 5% off every Wednesday (55+)     
                    
o.. Rogers Marketplace: 5% off every Thursday (60+) 
                     
p.. Uncle Guiseppes Marketplace: 5% off (62+)   
                     
 
Travel               
  

a.. Alaska Airlines: 10% off (65+)       
                 
b.. Alamo: up to 25% off for AARP members     
                     
c.. American Airlines: various discounts for 65 and up (call before  
  booking for discount)           
                     
d.. Amtrak: 15% off (62+)         
                  
 e.. Avis: up to 25% off for AARP members     
 
f.. Best Western: 10% off (55+)       
                     
g.. Budget Rental Cars: 10% off; up to 20% off for AARP members (50+)                   

h.. Cambria Suites: 20%-30% off (60+)     
 
 i.. Clarion: 20%-30% off (60+)       
                     
j.. Comfort Inn: 20%-30% off (60+)       

k.. Comfort Suites: 20%-30% off (60+)     
                  
l.. Continental Airlines: no initiation fee for Continental Presidents               
Club & special fares for select destinations   
                     
m.. Dollar Rent-A-Car: 10% off (50+)       
 
n.. Econo Lodge: 20%-30% off (60+)       
 
o.. Enterprise Rent-A-Car: 5% off for AARP members   
                 
p.. Greyhound: 5% off (62+)         
 
q.. Hampton Inns & Suites: 10% off when booked 72 hours in advance                   
                     
r.. Hertz: up t0 25% off for AARP members     
       
s.. Holiday Inn: 10%-30% off depending on location (62+) 
                     
t.. Hyatt Hotels: 25%-50% off (62+)       
   
u.. InterContinental Hotels Group: various discounts at all hotels (65+)                 
 
v.. Mainstay Suites: 10% off with Mature Travelers Discount (50+);         
20%-30% off (60+)           
  
w.. Marriott Hotels: 15% off (62+)       
                     
x.. Motel 6: 10% off (60+)         

y.. Myrtle Beach Resort: 10% off (55+)     
                     
z.. National Rent-A-Car: up to 30% off for AARP members   

aa.. Quality Inn: 20%-30% off (60+)       
                     
ab.. Rodeway Inn: 20%-30% off (60+)       
                     
 ac.. Sleep Inn: 20%-30% off (60+)       
                  
 ad.. Southwest Airlines: various discounts for ages 65 and up (call before     
      booking for discount)           
                     
ae.. Trailways Transportation System: various discounts for ages 50 and up                 
 
af.. United Airlines: various discounts for ages 65 and up (call before           
    booking for discount)  
       
ag... U.S. Airways: various discounts for ages 65 and up (call before              
    booking for discount)           
                     
                     
 Activities & Entertainment       
                     
                     
 
 a.. AMC Theaters: up to 30% off (55+)     
                     
 
b.. Bally Total Fitness: up to $100 off memberships (62+) 
                     
   
 c.. Busch Gardens Tampa: $3 off one-day tickets (50+) 
 
d.. Carmike Cinemas: 35% off (65+)       
    
e.. Cinemark/Century Theaters: up to 35% off   
                     
f.. U.S. National Parks: $10 lifetime pass; 50% off additional servic  including camping (62+)         
                     
g.. Regal Cinemas: 30% off         

h... Ripleys Believe it or Not: @ off one-day ticket (55+)                   
   
i.. SeaWorld Orlando: $3 off one-day tickets (50+) 
 
 
Cell Phone Discounts           
                     
 
a.. AT&T: Special Senior Nation 200 Plan $29.99/month (65+)                   
                     
 
 b.. Jitterbug: $10/month cell phone service (50+)   
                     
  c.. Verizon Wireless: Verizon Nationwide 65 Plus Plan $29.99/month (65+)               


 *Check out our Secret Cell Phone Discounts to view all cell phone  discounts available to you!            
          
  Miscellaneous             
                     
  a.. Great Clips: $3 off hair cuts (60+)     
                     
                     
 b.. Super Cuts: $2 off haircuts (60+)     
 
Since many senior discounts are not advertised to the public,our advice  to men and women over 55 is to ALWAYS ask a sales associate if that store  provides a senior discount. That way, you can be sure to get the most bang  for you buck.
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#50 Author of original report

White castle

AUTHOR: Rich7711 - (United States of America)

I did not beg rather they offered and I accepted period.  I realize that begging was never my style but when i rceived this email I said hey why not? So I went to several places other then White Castle and yep they did offer me a seniors discount. Other White Castle's did as well but the one in Massapequa was a bad experience.

I know that i do not walk with a cane or need assistance but was of the age where I was in the group that was being solicted so I went. As far as me being rude or otherwise fresh that is a misconception or assumption on your part. I was at all times reserved and polite.
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#51 Consumer Comment

Another perspective

AUTHOR: Ramjet - (U.S.A.)

Actually I don't even understand why we have senior discounts and I'm 69.  It's OK if someone offers me one but they certainly don't owe me anything for getting old. 

I think we should expect to pay the same as the young people who are trying to get started and are raising families and trying to get through college. They're the ones who really need discounts, not us old geezers.  Usually the 'senior citizen' part of the menu is pretty pathetic anyway.

Now they think you're just a cantankerous old coot.
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#52 Author of original report

White castle

AUTHOR: Rich7711 - (United States of America)

Well I guess having to stand there and ask for a senior discount certainly was not embarrassing. Rather being fooled and telling me it was applied going back to my table reviewing the check and finding out I was lied too!

Returned to the counter and explained that the register person told me she applied the discount to my check, to be told we do not offer or give senior discounts in a loud voice so others turned their head and looked at me like I was the wrong person. Of course I had to explain myself while being red faced in a store full of customers.

I went on to explain the many White Castle's I had frequented provided me with a senior discount. Only to hear from the manager i was lucky they had as White Castle has no senior policy. She also asked which castle and i explained the one on Deer Park Ave several times and the one on 110 just south of the Walt Whitman mall. Both these locations were more then polite and proper. her retort was just you got lucky and saved some cash but we do not do that here.

To you it may not be embarrassing but to me i did not need all eyes staring at me and hearing my conversation. A excuse me sir but we do not extend senior discounts at this location would have sufficed period before it became hostile from the counter personnel.

Next time I have received a letter from their corporate promising me it was fixed and the same happened once again.

Sorry you do not agree but you were not in my shoes.
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#53 Consumer Comment

Please be specific

AUTHOR: voiceofreason - (United States of America)

Please provide specifics from each visit:

Who said or did what upon asking for the discount?

What did the manager do, if anything, after the initial exchange?

What further communication has passed between you and corporate after the 2nd incident?
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#54 Consumer Comment

Humiliated??

AUTHOR: Vimot - (U.S.A.)

Your statement "Upon ordering my food I asked for the senior discount which White Castle boasts they offer. I was humiliated by the staff at this location. " just begs the question "In what way were you humiliated"?

Definition of humiliate : To lower the pride, dignity, or self-respect of.

How did asking for a senior discount cause the staff to lower your pride, dignity, and self respect?
How?
I'm not getting that.
What did they say??
I can see being irritated at not getting the senior discount, but how could a bunch of teen-agers at a White Castle humiliate you??
What could they have said that could in any way humiliate an adult?
What?
Why was this included in this report?
I'm flabbergasted! (struck dumb with astonishment and surprise).
Actually these types of statements are often used to garner sympathy for the poster. I'm not buying that part.
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#55 Consumer Comment

Confused

AUTHOR: Robert - (U.S.A.)

You waited several weeks between visits.  It seems almost impossible that they not only remembered you over the hundreds of other customers, but had it in their mind that the next time they saw you they would "get even" because you contacted the corporate office. 

How exactly were you treated the first time you asked for the Senior Discount, and how was the 2nd time worse?
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