- Report: #991778
Report - Rebuttal - Arbitrate
Complaint Review: (White Rain) Sun Products Co.
(White Rain) Sun Products Co.Wilton Conneticut 06897 Wilton, Connecticut United States of America
(White Rain) Sun Products Co. White Rain NOT STANDING BEHIND THEIR PRODUCT, WHILE ADMITTING THAT THEY ARE AWARE OF A NATIONWIDE PROBLEM Wilton, Connecticut
*Consumer Comment: White Rain Products vs Store Assistance
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If they were any good of a company they would send me a whole bottle. And even a bigger size for my hassle. Plus why the hell would I buy anything else from them if they cannot even stand behind a 3 dollar bottle of hairspray. It doen't cost them more than a dime, and a postage stamp. It is a big joke. Obviously they DO NOT CARE ABOUT THEIR CUSTOMERS. She refused, but did tell me that they are aware of the nozzle issue not working. So I escalated my issue to a manager and she openly admitted that they were aware of the nozzle problem, but also refused to do anything.
Are they continuing to ship out product without resolving the issue? Id really like to know that. Now when I call back this company, no one answers. They did take my phone number, so I believe that they put me on a call block. Is this anyway to treat a customer that has been using white rain SUN PRODUCTS, all of his life? I think not. I wasn't rude. BEWARE IF YOU BUY ANY PRODUCTS FROM THIS COMPANY, BECAUSE WITH MY EXPERIENCE, THEY DO NOT STAND BEHIND THEIR PRODUCTS.
This report was posted on Ripoff Report on 01/05/2013 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/White-Rain-Sun-Products-Co/Wilton-Connecticut-06897/White-Rain-Sun-Products-Co-White-Rain-NOT-STANDING-BEHIND-THEIR-PRODUCT-WHILE-ADMITTIN-991778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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