- Report: #895992
Complaint Review: Whitening Lightning
| Whitening Lightning
Internet United States of America |
|
Whitening Lightning whiteninglightening.com Teeth whitening, teeth whitening pen, teeth bleaching, diy teeth whitening, peroxide gel, Internet, Internet
*REBUTTAL Owner of company: Talked to Jen at WL
*Consumer Comment: Surprisingly pleased
*Consumer Comment: Just the FACTS,missy...
*Consumer Comment: Just giving my opinion
*Consumer Comment: I SMELL A RAT...
*Consumer Comment: My experience has been good
*Consumer Comment: This Product is a RIP OFF~
*REBUTTAL Owner of company: False Report
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I received a Groupon discount email and thought I would give it a try, it was then I find there are numerous online coupons always available for 50 to 70% off their so called retail price...I hate that scam by itself...but all things considered, for just over $30.00 shipped you can try it. Seems like a simple idea. Pack some Peroxide gel into a pen with a brush on the end, turn a dial to feed the gel to the tip of the brush and paint it on. Well first off the pen doesn't work. You have to turn it ten times at least to get the gel to tip, even then it barely comes out, the you paint it on at least one tooth maybe two then turn and turn again and again then wait and wait for it to slowly ooze out to the tip, paint another few teeth and so on and so on.
It just doesn't work like it should. And then when you finally finish, set the pen down and five minutes later, there still gel slowly oozing out. It just takes WAY too long for it to make it's way to the brush period.
If that weren't bad enough, It is probably only about 3% peroxide gel or at least some of the weakest gel available and after following every instruction and even using a hair dryer on my teeth to be sure it dries on my teeth before I close my mouth..for two weeks.. I see very, very little improvement at all. VERY POOR RESULTS!!I have used Night Effects, White strips, Rembrandt all in years past and every single one did at least twice if not ten times better than this. Even with a 14 day return policy it makes it almost impossible to see if it would actually work within that time period. By the time you even receive it at least three or four days have already passed. At any rate, I find absolutely no redeeming quality in this product at all. After two weeks there has been only the very slightest of whitening. Very POOR results, Very WEAK product. Save your money!!!
The pen was a great idea if only it worked as it should or at least better than it does. I would not recommend this to anyone looking for a ligitimate whitening product, in fact, if a peroxide gel is all you're after, look online. You'll find ten times the amount, far stronger for the same cost or less and there are legitimate sites to purchase it from.
This report was posted on Ripoff Report on 06/11/2012 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Whitening-Lightning/internet/Whitening-Lightning-whiteninglighteningcom-Teeth-whitening-teeth-whitening-pen-teeth-bl-895992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Talked to Jen at WL
AUTHOR: Cleo - ()
SUBMITTED: Wednesday, May 08, 2013
I saw a post from the owner of Whitening Lightning where she gave her personal cell number disputing the above post. I called her and left a message. Same day I received a call back.
I did teeth whitening at a dental office and boy oh boy did it hurt for two days after.
Am I skeptical of this product? No moreso than any other product on the shelf or on the internet. They certainly have some powerful testimonials.
However, I take complete responsibility for choosing to try this product and, for researching the company before I purchased.
Yes, they list their address. For heaven's sake, the woman gave out her cell phone number in 2012 on a post. Here's their address: 26976 Granite Ridge Ct. Stevensons Ranch, CA 91381 (877) 269-5454
Personally, I find the above post a bit hysterical in nature. Not to mention overly-dramatic. It implies a personal vendetta.
Doesn't matter. I'm intelligent enough to read between the lines of the post, evaluate the product and judge the phone call I received from WL. I remain impressed by Jennifer for calling me back and I look forward to using the product and evaluating the results and the company for myself.
But, I didn't.. I waited to give it a try. I got the product in a VERY timely manner and everything was there and in working condition (yay) so I followed all the directions to the "T" and can honestly say yesterday teeth whitened a noticeable amount in 20 mins. They advertise 3-7 shades after bleaching but honestly I think it's closer to 3 but still, that's a pretty darn impressive amount in 20 min. Which is ideal for in impatient person such as myself.
My teeth still weren't as white as I wanted so I waited a few days and did it again and this time it made a huge difference! I'm a stylist and have a client who is a dentist and even he noticed :D
Overall, I'm glad I bought the product. I did not feel ripped off at all and wish I could have found more legit unsponsored reviews online when researching my purchase. My lightening kit also came with a bleaching pen but I don't think I'll use it because I'm an everyday coffee drinker and don't see the point. But the LED system has given me the confidence to smile ALOT more :)
P.s although I was happy with my purchase I will be ordering a bleaching kit throughy dentist after I'm done with this stuff. It's usually only a fraction of the cost more expensive and the results are usually a bit better !
#3 Consumer Comment
Just the FACTS,missy...
AUTHOR: Msdaisy - ()
SUBMITTED: Wednesday, March 20, 2013
I am sorry if my opinion offends you but I believe I am entitled to it and to voice is here just as you did. There is no need to be nasty just because my opinion is different from yours . I understand that a major brand is never going to please everyone and did not question your opinions. I would appreciate the same courtesy.
Or is it that only people who agree with your opinion are allowed to tell their experience?
#6 Consumer Comment
My experience has been good
AUTHOR: Ally - ()
SUBMITTED: Tuesday, March 19, 2013
I received an email back so quickly it surprised me. After tracking my package it appeared to be lost and a replacement package was sent out right away I received it a few days later. I have no complaints with them and recommend giving them a chance because the service was good and the product works. Thank you
#7 Consumer Comment
This Product is a RIP OFF~
AUTHOR: Msdaisy - ()
SUBMITTED: Tuesday, March 19, 2013
About 18-24 mths ago I "fell" for their FALSE advertising offer. When I tried to return it,they made it as difficult as possible. It took multiple emails & complicated absolute must follow instructions,in order to return the mostly used pen. They do EVERYTHING they can to discourage you from doing so. First they are deceptive & "hide" the info with teeny,small print and then hope you miss the "DEADLINE" to return.
Then when you do return it,they do NOT refund your $$. Yet another ploy in hopes of your forgetting about it & them never having to refund you. So,you must find the phone number,call and argue endlessly with their customer service to EVER get your refund.
It is just a scam with a junky,fraudulent product that cost them pennies(their "DEAL" for you $30),for the pen that does NOT even work & contains a minimal amount of diluted peroxide gel. It's very hard to believe they are not shut down. They are the worse kind of preying,crooks. I am severely vision impaired,legally blind,walk w a white cane AND spent HOURS tending to this. They were hoping I'd forget about it. I STILL HAVE NOT. I am on a fixed income & really resent these "businesses".
Sincerely,
#8 REBUTTAL Owner of company
False Report
AUTHOR: Jennifer Gerard / President &. CEO - (United States of America)
SUBMITTED: Sunday, June 17, 2012
First off, I have nothing to hide and have no issue with anyone having my business address or phone number. In fact, I challenge the writer of this report to call me on my personal cell number at 818-454-9669 if this report is legitimate and I will happily refund double his or her money! Additionally, here is my business address for future reference:
26976 Granite Ridge Court
Valencia, CA 91381
This address is clearly posted on each and every package that is sent out.
Additionally, there are hundreds of legitimate reviews all over the internet for our products, many of them from Hollywood celebrities who use my products. Whitening Lightning offers all natural , non peroxide teeth whitening solutions as well as a full peroxide based line of products made with 16% hydrogen peroxide, the strongest whitening agent available on the market.
We also offer a full money back guarantee within 14 days of receipt of any of our products for any reason... no questions asked. We literally have hundreds of thousands of satisfied customers all over the world who can see through this type of scheme being perpetrated here.
Once again, I run a legitimate company and offer a full money back guarantee. I will update this report in a few weeks to see if the so called author of this report takes me up on my offer and calls me. Since I have never offered any deal on my whitening pen on Groupon anywhere near Clearwater, FL, I suspect there will be no forthcoming phone call.
Thank you for your time.

