- Report: #794158
Report - Rebuttal - Arbitrate
Complaint Review: Whole Foods Market
Whole Foods Market1101 S. Canal St. Chicago, Illinois United States of America
Whole Foods Market South Loop store character assassination of long term customer Chicago, Illinois
*Author of original report: If the “goods” were really good, then why return them?
*Consumer Comment: Reporting similar experience, evidently corporate policy
*Consumer Comment: Prior 2 rebuttals are suspicious
*Consumer Comment: Simple.
*Consumer Comment: Arrest?
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This year, over 50% of the Items that I purchased from Whole Foods were bad: moldy, stale, rotten, undercooked over cooked, and tasteless.
When they first opened up, 98% of their produce, baked goods, and prepared foods were wonderful. Alas, in recent times, the quality has decreased considerably.
I made the mistake of returning much of the spoiled, moldy, expired, and bug infested items to Customer Service. I foolishly believed Whole Foods Market Propaganda. I could not really imagine what I was up against.
All of the returned items were packaged so that a careful examination could not be done at the store during the purchase.
Like Wal-Mart, Whole Foods will cut off an individual customers ability to address grievances after what they consider numerous returns or complaints even with receipts.
The deception of Whole foods staff being positive, kind hearted, and concerned with 100% customer satisfaction is revealed when you confront them with the ugly truth.
Even with the proof in front of them, they aggressively defend the illusion that their products are perfect at the time of purchase.
I was told that I was the only one complaining or returning their products, even when the customer service counter is busy.
More often than I care to admit, Whole Foods Customer Service Staff have often manipulated me into believing that some of the spoiled produce that I purchased did not come from Whole Foods Market. I was effectively influenced, even though I knew that I had recently purchased these items from Whole foods Market.
Even with a receipt, I was told that they have been watching me and there was no way I purchased bad items from their store.
Whole Foods management and team leaders have also shown me their loathsome natures filled with contempt which is defended with character assassination and manipulation. Their true colors are shown when you dont buy into their sticky sweet illusions.
I was maliciously charged with abusing their return policy and cruelly characterized as a serial returner. Several team leaders have falsely accused me of "tampering" with their products. Now I can never return any of their products, even with a receipt and I am banned from shopping at Whole Foods on threat of arrest.
Since Whole Foods Market has destroyed all of the competition. Now there are some Items that I can only get at Whole Foods Market. So, my access has been cut off.
This report was posted on Ripoff Report on 11/01/2011 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Whole-Foods-Market/Chicago-Illinois-60612/Whole-Foods-Market-South-Loop-store-character-assassination-of-long-term-customer-Chicago-794158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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