I contacted this company after having heart surgery and thinking I was well enough to travel and see SE asia. The main point I made with this company was that it was possible that I may have to cancle due to health reasons,... I simply didn't know and wanted to be cautious. The "travel agent" I spoke to Lana and she sold me a one way ticket to Bang$#*! Thailand at what she assured me was a fantastic whole sale price of just under $1000.00. She said to be able to retain this price considering my concern that I may have to cancel due to health problems she was going to send me a form to sign. When the form arrived I read it and it said that if I cancelled I would forfit the ticket price. I called Lana and asked what this ment, she knew that canceling was my main concern. She replied that she was well aware of my problem and informed me that this was a formality, that if I cancelled there would be an insignificant fee and not to worry. I signed the form, I suppose I simply couldn't conceive that someone would be so completely corrupt to steal from someone as ill as I was.
Shortly after I sent her that form I had severe chest pain, called an ambulance was admitted to the hospital and had 5 stents implanted. I was too ill to travel and called Lana and told her so. She told me to send information from my physician saying I could not travel and I did. Lana sent me another form saying that Wholesale Flights would reimburst me a sum just above $200.00 if I signed that form which cleared Wholesale Flights any further financial obligation to me. I refused, that was 3 years ago. I am finally well enough to try to recover my money plus damages.
So far I have discovered that I was charged appx. twice the price of the flight. I also found that had I taken that flight to Bang$#*! Thailand without an exit, I wouldn't have been permitted in that country. So had I traveled I would have been harmed further. It is not hard to believe that Lana knew this. My opinion is that she wanted me in such a dilemma with the hope that she could, hopefully steal from me again.
I will give Wholesale Flights a chance to make me whole, but I'm not optimistic. I want my money back, damages for theft by deception and opportunity costs for the money that I was cheated, it would be nice to have the money for my medical expenses, which are extensive. However if it comes to it, I don't care if I must hire attorneys who can possibly get what I paid and more and keep it to expose these crooked practices.
Preying on the sick and weak is disgusting and I am willing to expose Wholesale Flights and Lana who, in retrospect, I see as unbelieveabley cold and wicked and intent on stealing more of my money than she alread had. I am aware that I offered Lana way too much trust and if nothing else works I will post this, my true story with Wholesale Flights, everywhere that I can to warn others that this company, Lana and I assume a criminal culture bred by this company that offered me the likes of Lana.
I posted the above on site jabber and Lana responded saying that she never had a bad review and would take care of it by sending me a voucher. I have called for 2 days now and she does not respond, and I cannot speak to anyone from wholesale flights. They will not answer. This is what the consumer is to expect from wholesale flights.