- Report: #1009923
Report - Rebuttal - Arbitrate
Complaint Review: Wholesale Merchant Processing
Wholesale Merchant Processing11000 SW Stratus St Suite 150 Beaverton, OR 97008 Beaverton, Oregon United States of America
Wholesale Merchant Processing Mugging by slick salesmen Beaverton, Oregon
I decided to just ride out the three year contract and chalk to a bad experience, they then arbitrarily cancelled my account and took out almost $1,300 without notice. When I finally got through to someone about this, they constantly hid behind their contract terms. I was told I HAD to process through them or the account would be considered inactive after 90 days and would be cancelled with their cancellation fee. They said I did not have to be notified of this. The customer service person I spoke with told me they do they because other customers try and do what I did. I was told that if I processed any amount, they would refund my money after 60 days.
Better Business Bureau gives them a D- and they are dozens of reviews not too different than my story except many talk of charges never deposited at all. Do a search on them and find out the ugly story.
Evidently, the only thing worse that signing up to use them is to actually use them to process a credit card. When I did it try and process something, their system declined it, even though it was for just $1. I called customer service, but found they are only open from around 10:45 to 4:45 Monday through Friday.
This report was posted on Ripoff Report on 02/06/2013 02:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wholesale-Merchant-Processing/Beaverton-Oregon-97232/Wholesale-Merchant-Processing-Mugging-by-slick-salesmen-Beaverton-Oregon-1009923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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