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  • Report: #1002049

Complaint Review: Wholesale Trains

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  • Submitted: Wed, January 23, 2013
  • Updated: Wed, January 23, 2013

  • Reported By: Bobkat — orlando Florida United States of America
Wholesale Trains
3312 SOUTH MAIN STREET Horseheads, New York United States of America

Wholesale Trains Lantz Hobby Shop Buyer Beware of this company Horseheads, New York

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I have encountered a lot of Online companies that have less than stellar customer service. However, Wholesale Trains takes 'customer beware' to a whole new level. They absolutely refuse to tell you what your shipping charges are in advance of/or while placing an order. When you recieve a confirmation of shipping - the costs are totally in the ozone. I called customer service within an hour of getting a shipping notice. There response attitude was than terrible. The box was still in their building and they were VERY adamant about my paying their exhorbant shipping charge or an equally exhorbant 're-stocking' fee. I cancelled the order and will have my credit card company dispute their charges.  After reading dozens of scathing reviews on this company across many web sites, I must conclude that this is their normal way of doing business. Buyer Beware !!

This report was posted on Ripoff Report on 01/23/2013 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wholesale-Trains/Horseheads-New-York-14845/Wholesale-Trains-Lantz-Hobby-Shop-Buyer-Beware-of-this-company-Horseheads-New-York-1002049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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