• Report: #1101204

Complaint Review: Why NOT LEASE IT

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  • Submitted: Thu, November 21, 2013
  • Updated: Thu, November 21, 2013

  • Reported By: ShannonHall26 — Carrollton Georgia
Why NOT LEASE IT
carrollton K-MART, New Hampshire USA

Why NOT LEASE IT K-MART IS AFFILIATED WITH THEM, YOU GO TO THERE STORE TO GET THE MERCHANDISE THEN THEY HAVE NOTHING WHY NOT LEASE IT IS A RIP OFF IT IS A SCAM AND K-MART IS AFFILIATED AND HAVING THERE NAME RUINED BECAUSE OF THEM K-MART DID NOT KNOW HOW TO DO ANYTHING AND THOUGHT WHAT WE HAD THOUGHT carrollton K-MART/ New Hampshire the why not lease New Hampshire

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Went to K-Mart to actually do layaway and happened to walk to electronics and saw the Brochure KMART LEASE AND GO NO CREDIT REQUIRED.. So i asked about it they told me no credit required you are approved up tp 1000.00 you pay a minium payment in the store and you take your stuff home, so we were approved 800.00 in stuff well we got about 600.00 and told them we would be back later to get more items becasue we did not have enough for the down payment. The down payment for almost 600.00 items was only 43.23 which was good we were like wow..

Well at that time we bought 4 tablets a big screen tv and a phone, well when we got home we opened 2 of the tablets and they were broken so we grabbed the reicept and the two tablets and went back to K-MART to exchange the items since that is where we got the two tablets we walk in tell them we just got these last night and opened them and they were broke she said ohh yeah i see that called electronics and it was the same guy that helped us last night he looked at them and said WOW she said we can exchange them well we go to the back and they do not have the same ones we got

so we grabbed 2 more that were actually alittle less bring it up to the counter and there is a lady in customer servuce a new lady with our stuff she tried to do a exchange and could not because of WHY NOT LEASE IT so she tried to open another leasing account which we did not want to do because we would have to put a down payment down again well again it would not let her in the same name, and we are not openeing up another account when we just want to exchange the broken products for somethign else, So there was nothing they can do SO WE LEFT WITHOUT ANYTHING NITHER THE BROKEN ONES OR THE REPLACEMENT ONES.. I was pissed so I called them at 1-855-949-6685 to find out what the hell is going on,

They tell me that i am not alout to exchange the item because it would be a diffrent bar code and they cannot change the LEASE well i have leased a hundred things from diffrent places and never heard of this at all, They told me they could take it off the lease since i returned it I TOLD THEM WHY WOULD I WANT THAT I BOUGHT THEM BECAUSE I NEEDED THEM WHY WOULD I WANT YOU JUST TO TAKE THEM OFF AND MAKE MY PAYMENT LOWER YOU DUMBA**.. well then she tells me what i can do is bring all my merchandise in everything i got that night the tv the tablets the phone and they can cancel oout my orignal lease and make a new one adding the replacement tablets and i would have to pay again

because they refund it not k-mart and it will take 10 days even though i paid K-MART and i know they did not get it over night, I asked why can't K-mart just use what i paid last night towards it since i cancelled it out they do not do that they said.. now i am speaking with a supervisor at this time.. SHE ALSO SAYS THAT YOU CANNOT GO BACK AND GET ANYTHING ELSE YOU CANNOT ADD ANYTHING TO THE LEASE so i had 300.00 or a little more left and cannot go back and get anything else i would of just got the tablets but they said no I asked them then who made the brochures she said she does not know i informed her who ever did they are false advertisement does not say you need a checking account number which we did not know and neither did K-MART to finish your application for the credit it says that you are aloud to get all this stuff when you are not

aloud to because i had to put 6 things back that were on the list but would not ring up then K-MART asks if you want a replacement plan you are spending more money on a replacement plan that you cannot use because they cannot exchange the item and you cannot add a new barcode on your lease unless you bring eveything you purchased into the store and they cancel it out and you pay again.. THAT IS BULL S*** A SCAM!!! SO WHEN IT COMES DOWN TO IT I LEFT WITHOUT MY TABLETS I WANTED AND PURCHASED CANNOT GO BACK AND USE THE REST OF MY CREDIT HAD TO PUT SIX THINGS BACK HAD TO GIVE MY CHECKING ACCOUNT INFORMATION AND DID NOT KNOW POINT IS DID NOT KNOW ANY OF THIS AT ALL RIP OFF SCAM

(((email redacted)))


This report was posted on Ripoff Report on 11/21/2013 10:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Why-NOT-LEASE-IT/carrollton-K-MART-New-Hampshire/Why-NOT-LEASE-IT-K-MART-IS-AFFILIATED-WITH-THEM-YOU-GO-TO-THERE-STORE-TO-GET-THE-MERCHAN-1101204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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