• Report: #1001882

Complaint Review: WiMacTel

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  • Submitted: Wed, January 23, 2013
  • Updated: Sat, February 09, 2013

  • Reported By: Badwrench — Lackawanna New York United States of America
WiMacTel
PO Box6000607 Jacksonville FL 32260-0607 Jacksonville, Florida United States of America

WiMacTel Rip off phone charges Jacksonville, Florida

*REBUTTAL Owner of company: WiMacTel Response

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Was billed  $110.80 for a 12 minute phone call from Seattle, WA.  I was unaware of the call but someone in my home answered it.  I had no idea what it was about and callled the company and was unable to get a contact.  I left a message but have no response as of yet ( One day).

This is excessive.  I would pay the bill if it were reasonable but this defies reason.  The cost comes to $9.24 per minute. This would come to $556.20 per hour.. I don't know if these charges are legal but would like to receive a response from the company before contacting the Attorney General's office in Washington State, Florida and New York.

This report was posted on Ripoff Report on 01/23/2013 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/WiMacTel/Jacksonville-Florida-32260-0607/WiMacTel-Rip-off-phone-charges-Jacksonville-Florida-1001882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

WiMacTel Response

AUTHOR: James MacKenzie - (Canada)

I was just made aware of this story and would like to assist. The price of the call does not seem right and I want to help. Please send me an email with the details of your charges or your contact info so I can follow up. Drop me a note at ceo@wimactel.com.

Sincerely, James MacKenzie
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