• Report: #1000737

Complaint Review: Widget Love

  • Submitted: Mon, January 21, 2013
  • Updated: Mon, January 21, 2013

  • Reported By: Emilijadr — Hamilton Ontario Canada
Widget Love
www.widgetlove.com Internet United States of America

Widget Love CRAPPY ITEMS Toronto, Internet

*UPDATE Employee: Widgetlove Soap Dispensers

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I purchased 2 set of 2 i-sensor touchless hand dispensors through Dealfind for $88 they said a great deal. These items have only 30 day warranty.....clearly i did not read the small print. Item started having problems after 1st month. Customer service said "well out of warranty"........sometimes batches are defective. Next he proceeds to tell me that " if you had purchased them at full price maybe he could do something". So is there one set for the deals and another for full price or are they just getting rid of defective items and hoping they will last 30 days.

Lesson learned that companies like this are unloading Garbage for the consumer and hoping it will last at least the 30 days.
after that you are out of luck. DO NOT BUY FROM WIDGET LOVE.........Garbage items. They do not stand behind it, that is
clear. Companies like these give honest companies a bad name.

This report was posted on Ripoff Report on 01/21/2013 04:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Widget-Love/internet/Widget-Love-CRAPPY-ITEMS-Toronto-Internet-1000737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Widgetlove Soap Dispensers

AUTHOR: Widget Love Customer Service - (United States of America)

Dear Valued Widget Love Customer,

We are sorry to hear of the dissatisfaction that you have received from our company and our customer service. We do strive to reach 100% customer satisfaction, and we certainly would like to restore your faith in our company and customer service.

If at all possible, could you please provide us with your order number and/or your ticket ID, we would be happy to re-look at your case and do our best to further assist you. We do not expect any of our products to only last 30 days, but the warranty on electronic items is fairly short and we do need to file a claim with our manufacturer within that time so that we can process a replacement for our customers. We do try to extend our policy as we do understand that some items are sent as gifts or there can be delays in testing out our products.

If you could submit an e-mail to our customer service team, we have provided a link below, we will provide you with a response within 1-2 business days maximum. Alternatively, you can always contact us at 1 800 990 6771.

http://widgetlove.com/contact-us.html
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