• Report: #811932

Complaint Review: Widget Love

  • Submitted: Tue, December 20, 2011
  • Updated: Tue, December 18, 2012

  • Reported By: Brian — Barrie Ontario Canada
Widget Love
Internet United States of America

Widget Love Dealfind, Dealfind sold items to 4600 people without KM Toys having any stock and then WidgetLove selling expedited shipping but not providing it or the item. All three would not give refunds to this point, jus Internet, Internet

*UPDATE Employee: Dealfind Flying Fish

*Consumer Comment: no love for widget or dealfind

*Author of original report: WidgetLove Dealfind

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I ordered a popular toy from Dealfind who was selling on behalf of KM Toys. KM Toys stalled their part of the process, as we later found out, due to taking over 4600 orders and having no stock to fill them. Dealfind kept telling customers to enter their code and it will work eventually knowing that was not true. They claimed KM Toys was having a hard time entering voucher numbers knowing that there was no stock. There was so many complaints, they had to own up to the truth and found WidgetLove, saying to enter the code in their site and, to guarantee delivery for Christmas, buy their expedited shipping via Fedex, which I did. Even though I have receipts for all of this, they claim, through Dealfind, they never received the money for the transaction. Neither KM Toys or WidgetLove would ever return an email or have their phone message anything but full and unable to accept messages. The online contact form was, also, not working. Dealfind was hesitant to provide any information without an excessive number of calls and emails. When they did, it was very vague and when pressed to honour their customer satisfaction guarantee, they didn't communicate at all.

All three companies are questionable to say the least and should be avoided unless you have more money than you need and want to give it to scam artists.

This report was posted on Ripoff Report on 12/20/2011 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Widget-Love/internet/Widget-Love-Dealfind-Dealfind-sold-items-to-4600-people-without-KM-Toys-having-any-stock-811932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Dealfind Flying Fish

AUTHOR: Widget Love - (Canada)

Hi there,

We are sorry you had trouble with this order. KM TOYS sold the Flying Shark on Dealfind and was not able to fulfill the order. Widget Love assisted Dealfind in fulfilling these orders last minute before X-MAS 2011.

Did you receive your orders? All orders are sent with tracking and we will be happy to assist and compensate if you have NOT received your order. 

Please provide your voucher numbers so we can further assist.

Thanks
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#2 Consumer Comment

no love for widget or dealfind

AUTHOR: magicjax - (United States of America)

I too ordered from dealfind and ran in to the same problems you did a did many other people. I also pd the fedex shipping & was told 2x that my order has been shipped but they refused to give me the fed ex tracking number. I'm going to have American Express try to get my money back they give you 30 days. I will never order anything from DealFind again. I always use Groupon & thought since I've had such good luck w them i would try this other company huge mistake! I had 3 very sad boys on Christmas day.
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#3 Author of original report

WidgetLove Dealfind

AUTHOR: Brian - (Canada)

In disputing the Paypal charge, WidgetLove claims to have sent the item by Fedex and it was delivered despite admitting to Dealfind that the item never went by the courier. They submitted a invalid delivery form with no tracking number as their proof. You all have proof now that Widgetlove is fraudulent.
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