• Report: #971958

Complaint Review: Widget Love

  • Submitted: Tue, November 20, 2012
  • Updated: Tue, December 18, 2012

  • Reported By: Susan in California — Santa Monica California United States of America
Widget Love
Internet United States of America

Widget Love Said shipping was free but then charged for the free shipping Internet

*UPDATE Employee: KGB Deal

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I purchased a voucher from KGB for the 24 Piece Makeup Brush set with Shipping Included. When I went to check out I had to pay $6 for shipping. When i submitted my expense report my secretary pointed out to me that shipping was free which I verified that in the title it said free shipping. I contacted Widget Love by email and they responded that the KG offer said shipping was $6. I clicked on the link from my email to my secretary and it DID say free shipping - until my browser refreshed. Then it was gone!
Either KGB or Widget Love changed the ad on KGB. I'm contacting KGB too. I have yet to see if I'll receive my product.

This report was posted on Ripoff Report on 11/20/2012 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Widget-Love/internet/Widget-Love-Said-shipping-was-free-but-then-charged-for-the-free-shipping-Internet-971958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

KGB Deal

AUTHOR: Widget Love - (Canada)

Hi there,

We're sorry to hear you had trouble. As you can see from the link below, KGB does state that there will be an additional $6.00 charge to cover shipping fee's.

http://www.kgbdeals.com/national/deals/149679

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