- Report: #978177
Complaint Review: Widget Love
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| Widget Love
Internet United States of America |
|
Widget Love product broke after 2 months, Internet
*Author of original report: Reply to Widget Love
*UPDATE Employee: Damaged Goods
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This report was posted on Ripoff Report on 12/05/2012 03:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Widget-Love/internet/Widget-Love-product-broke-after-2-months-Internet-978177. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Reply to Widget Love
AUTHOR: Henry Danforth - (United States of America)
SUBMITTED: Friday, December 21, 2012
My order # is 100050264
The item was plugged into the wall and used normally and just stopped working one day so I assume it is a manufacturing defect.
#2 UPDATE Employee
Damaged Goods
AUTHOR: Widget Love - (Canada)
SUBMITTED: Tuesday, December 18, 2012
We're sorry to hear you're having trouble with your 10" USB Cable. If you've received damaged / defective product, Widget Love will provide a replacement free of charge within 30 Days. If your item was received in good working order and was later damaged and non-working, we would be happy to replace your item, however, you are required to return the damaged good as part of your warranty.
Please provide us with your ORDER ID number so we can further look into your purchase and if indeed your item is no longer working due to manufacturing related reasons, we will provide you with a replacement accordingly. However, if your product was damaged for reasons other than factory defects, please be advised that we cannot bare responsibility.
We are here to help, please provide additional information so we can help.
Thanks
