- Report: #976052
Complaint Review: WidgetLove
| WidgetLove 8300 Woddbine Ave.
Markham, Ontario United States of America |
|
WidgetLove Deal from SocialLiving for learning tablet very misleading Markham, Ontario
*UPDATE Employee: Retro Kids
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I immediately emailed WidgetLove and asked for a return authorization number and I never heard back from them. No surprise since they never returned my previous phone calls. And if you read their return policy you are pretty much guaranteed they will not accept your return. I contacted the Canadian BBB and filed a complaint and they have now told me that my case is closed and they cannot help me. They did not explain why. This is the second time I've been burned by buying products from LivingSocial but to be totally ignored by WidgetLove and then shunned by the BBB is disappointing.
This report was posted on Ripoff Report on 11/30/2012 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/WidgetLove/Markham-Ontario-L3R-9Y7/WidgetLove-Deal-from-SocialLiving-for-learning-tablet-very-misleading-Markham-Ontario-976052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on WidgetLove
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 UPDATE Employee
Retro Kids
AUTHOR: Widget Love - (Canada)
SUBMITTED: Wednesday, December 19, 2012
We regret to hear that you are unhappy with your purchase. This order was purchased on Livignsocial and the product page they created explains that this is a toy, no glass, no LCD, very light weight, requires 2 AA batteries and is used to learn things like the alphabet, and words.
It was not the intention to mislead you and should Widget Love have had any intention to mislead customers (which makes sense as we'd be out of business quickly), we could have simply written that it has an abundance of features that it simply does not. This was not the case. Widget Love described the toy and it's functions.
There is a 30-Day refund policy, however, Widget Love will not incur cost of return shipment on the goods in question. If you had a factory defect, we would replace the item at our expense.
Please provide us with your Order ID number so we can further assist and compensate you as we truly only want to see our customers happy.
Thanks!

