• Report: #919167

Complaint Review: WidgetLove.com

  • Submitted: Sun, July 29, 2012
  • Updated: Wed, December 19, 2012

  • Reported By: shopper — Los Angeles California United States of America
WidgetLove.com
Internet United States of America

WidgetLove.com Failure to get assistance with defective purchase Internet

*Author of original report: No Longer A Customer

*UPDATE Employee: Turtle

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I previously attempted to contact widgetlove in complaint of an item I ordered through Dealfind.com. I
purchased a voucher (#120616-892358-001) at $17 for a "plush twilight turtle night light, including 
shipping & tax in the color pink". The item arrived several weeks after the order was placed. It requires
batteries. New batteries were purchased & the toy does not work. I have sent two emails and have got
no response in over a week!

This report was posted on Ripoff Report on 07/29/2012 09:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/WidgetLovecom/internet/WidgetLovecom-Failure-to-get-assistance-with-defective-purchase-Internet-919167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

No Longer A Customer

AUTHOR: shopper - (United States of America)

After sending email after email back and forth with Dealfind.com, my money was refunded. I deleted my account and no longer will be a customer of Dealfind.com or Widget Love. This experience was a great example of terrible customer service. I bought this toy for my daughter and she was never able to use it.
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#2 UPDATE Employee

Turtle

AUTHOR: Widget Love - (Canada)

Hi there,

We regret to hear about your experience.

Do you have a ticket number from the email you previously sent us? Has this matter been resolved? We'd like to assist you and compensate you further for the inconvenience, especially if you received a factory defect.


Thanks
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