• Report: #563149

Complaint Review: Wild Tangent Games

  • Submitted: Mon, February 01, 2010
  • Updated: Sat, April 03, 2010

  • Reported By: katie — Morro Bay California United States of America
Wild Tangent Games
Internet United States of America
  • Phone:
  • Web:
  • Category:

Wild Tangent Games Wild Coins, Wild Games, Wild tangent Orb I AM being Ripped OFF!! My checking account is $6.95 each month for "WildCoins". I wrote email and said I recalled buying a game within the last month or so, but had no use for their STUPID & EXPENSIVE San Francisco, California Internet *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

*Consumer Comment: I am in similar situation, complaint filed with Attorney General

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I have dealt with WildTangent Games before and had no problems, but lately they seem to be becoming one of my worst nightmares!!  They wrote me saying I signed up to receive 'Wild Coins' on a monthly basis for almost $7 a month...for a year!  I have tried contacting them with no results except an email that noted the date on which I supposedly CONTRACTED to receive a certain amount of 'Coins' used to play their online games....for a Year!!  I wrote them back telling them that I do not, have no reason for purchasing these 'Coin's'!! If I want a game I PURCHASE it, so It is on my computer for good.....no coins needed.  When I tried to write them back I  received an unanswerable email.  No joke...everywhere I tried clicking, I couldn't reply!  I'm getting to pissed off to mess with it anymore, but I don't want to be charged $7 a month for the next YEAR, for something I didn't order!! 

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280

This report was posted on Ripoff Report on 02/01/2010 01:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wild-Tangent-Games/internet/Wild-Tangent-Games-Wild-Coins-Wild-Games-Wild-tangent-Orb-I-AM-being-Ripped-OFF-My-che-563149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Comment

I am in similar situation, complaint filed with Attorney General

AUTHOR: John smith - (U.S.A.)

Because of Wildtangent's questionable billing practices and their rendering their wildcoins non-negotiable for purchase of one of their games after membership cancellation, and their entrapment of customers into unwanted subscriptions and accessing the credit/debit card with prior authorization before each transaction, a formal complaint has been filed with the Better Business Bureau and also the Attorney General for the State of Washington.  The goal is for Wildtangent to allow early cancellation of the wildclub plan without monetary penalties and also to allow users to use the wildcoins they purchased on any wildcoins product, regardless of wildclub membership status.  Results forthcoming.
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