necessity
  • Report: #594707

Complaint Review: WildBlue Communications

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, April 19, 2010
  • Updated: Mon, April 19, 2010

  • Reported By: Diane — Perkinston Mississippi USA
WildBlue Communications
5970greenwood plaza blvd. suite 300 greenwood village, Colorado United States of America

WildBlue Communications We are in Mississippi and got "screwed" the Wildblue way !!! greenwood village Colorado

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We had contacted Wildblue Communications to get info for internet service for the computer. We live in a remote area where signal isn't very good. The sales rep told us about it and also told us we would have 30 days to cancel if any probs with the service not connecting to the internet. Come to find out down the line, you DO NOT have 30 days to cancel which we found out after we were under contract. They withdrew $149.95 from our checking (which was no prob) for the connecting fees and first month. A week later, Wildblue deducted $292.09 from our account with no warning. We contacted them immediantly and they admitted it was their mistake - that they were only supposed to deduct $37.09 for the rest of the connection fee and first month. They said they would refund the difference back to our account. That was over 3 weeks ago and we are STILL waiting !! This caused overdrafts and nothing but heartaches for us !!!!! We have been on the phone with Wildblue almost everyday to find out where our money is. It's like pulling teeth to talk to a supervisor. We might as well be talking to the wall !! We notified our Credit Union and they are totally aware of the situation and were VERY helpful and sympathetic.

We will be cancelling with them when we FINALLY receive our money. Wildblue is a paperless company and they automatically deduct their payments from you credit card. I don't like that idea. I want to control my money and decide when they get their payments !! Other companies give you the option to pay yourself or have automatic withdrawls. NOT WILDBLUE !! They have possession of your credit card number and take any amount they want and refund it back to you when they feel like it !! We have lived and learned !!!! A word of warning to all - dont' go there !!


This report was posted on Ripoff Report on 04/19/2010 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/WildBlue-Communications/greenwood-village-Colorado-80111/WildBlue-Communications-We-are-in-Mississippi-and-got-screwed-the-Wildblue-way-gre-594707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on WildBlue Communications

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory