- Report: #880765
Report - Rebuttal - Arbitrate
Complaint Review: Wildblue Communications
Wildblue Communications349 Inverness Drive South Internet United States of America
Wildblue Communications ViaSat Corp WildBlue stole money from my bank account for two months after I stopped service Internet
When I signed the contract with them they would only accept a credit or debit card number and the payments were automatic, so when I discontinued they still had my card number. My problem is that this week I discovered the company has continued taking automatic payments from my account, $81.74 on March 29 and $53.97 on April 30.
I have the ticket number and confirmation number I was given. The ticket was to show the early termination fee had been waived. I called on 5/6 and spoke with Sequoia who gave me a refund ticket number and told me to call back.
On 5/7 I called and spoke to Supervisor Ricky who told me I should receive the refund within 24 hours. I have not received the refund. My purpose in writing this is to warn customers of the danger this can happen.
This report was posted on Ripoff Report on 05/10/2012 09:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wildblue-Communications/internet/Wildblue-Communications-ViaSat-Corp-WildBlue-stole-money-from-my-bank-account-for-two-mont-880765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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