Wildblue Viasat I was lied to by several people -And they want me to pay for them , Internet
I had the Pro package with Wildblue and was happy with it most of the time-minus the times I was knocked off during the working time because of weather. I started getting where Internet Explorer could not display the page a lot of times. I would call Wildblue and they would run through the the modem reset and then they would have a tech come out-at their cost. I have been a customer since 2006. The IE page was still having issues. Wildblue started to to talk about a better speed more and more. So I got interested. I was told by several selling agents about the package for $49.99 and it was comparable to what I already had. I am handicapped and have a small part time job out of my home on the computer. I needed certain downloads and upload speeds. Wildblue knew this as I said I have been a customer for 6 years. I asked several sales people about I needed what I have if I am to change. Yes, yes, yes the $49.99 package would work for you. I thought great-I would have better speed and some money in my pocket to pay for my property taxes. Boy was Wildblue wrong. The package I need is $130.00 and I can't afford that. I am getting warning and slow speeds several times and it has only been 2 months. I had to go to the middle package and it still not good enough-the warning are still coming. I asked to get Wildblue back instead of Via-sat and was told they closed that gate. I need internet service for a job, but also why shouldn't I be able to enjoy the Web as well. I am getting burned by this and I currently am looking for a new internet service. I may have to pay more that what I am now-but I don't like to pay Liars!!
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