- Report: #377941
Report - Rebuttal - Arbitrate
Complaint Review: Wildfire Marketing Group
Wildfire Marketing Group3111 W. Dr. MLK Jr. Blvd Tampa, Florida U.S.A.
Wildfire Marketing Group Rip OFF Lured, failed promises, mounting problems unresolved, incompetence, contact refused, one year of failure, no refund permitted, project closed Tampa Florida
*REBUTTAL Owner of company: David Tippie painted a colorful narrative, but it simply was not factual
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In the interview process, Wildfire Marketing Group CEO assured the me that his past history of building websites was impeccable. The Company explained that they needed a Web designer that they could trust and rely on for all expertise in the matter of constructing and launching the new website and the CEO assured the Company they would be in good experienced hands; implying that the experienced hands have built business from bringing dreams to reality.
I made certain that the defendant new of the past website in which the Company had to create from Microsoft front page and that the company was not knowledgeable in these areas and had no trained expertise and would count on the defendant to perform all of the work and expertise in adding the our website information from its existing website to the new website that would be created by Wildfire Marketing.
Our Company was lured to Wildfire Marketing Group by the promises of the CEO Jeremy L. Knauff. The Our Company invested their trust and money only to receive more than 10 months worth of grief, fueled by the failure to complete the website. Further fueling discontent was the collection of the existing problems not solved, coupled with ongoing newly discovered problems that could not be, or, would not be solved, by Wildfire.
Not only a failure to complete, but because the problems are not being solved by Wildfire Marketing Group, it's CEO Jeremy L. Knauff resorted to abusive language that may have violated our civil rights in his corresponding emails to the Company, in his attempt to get the attention off of his incompetence. To understand the nature of the particular beast created by the inadequacies of Wildfire, fueled by the ineptness displayed by its CEO, is not a simple undertaking.
A correspondence delivered to Wildfire by certified mail, which was mailed on September 10, 2008, is an attempt to collect Our Company invested money that had been delivered to Wildfire, to date. We stated to Wildfire that if we received payment in full for our invested money to date and incur no other expenses to collect this money within 21 business days from defendant's receipt of this certified communication, then any other expense, including lost profits and pain and suffering will be forgotten; And, no investigation will be pursued to determined if any legal action can be pursued, even as a class action, if other injured parties do exist. Of course that deadline has long past.
As seen through the eyes of our Company, Wildfire, demonstrated that they were a website developer at the time of the agreement, and a Florida company named "Wildfire Marketing Group"; whose CEO is Jeremy L. Knauff, promised to build a website problem free and be the expert that would handle all technical problems that could ever arise and to deliver a developed website with forward thinking expertise that would insure our future success in the international marketing arena, for our products and services, to the our Company's complete satisfaction.
Our Company's complaint alleges that Wildfire operated the Wildfire Marketing Group as a enterprise to lure an unsuspecting Company into their web of deceit and deception. Wildfire as alleged by our Company, systematically victimized our company as one of its purchasers and future website owners, in numerous ways, including defrauding them in a website scam, which was fraught with insurmountable and seemingly un-solvable problems, as well as violating our Company's civil rights by fining our Company with lost profits through failed delivery of a completed website and punishing our Company for any attempt to communicate with rude and demeaning remarks in emails that were in answer to our Company trying to associate with the problems that exist and are mounting.
The illegal activity in the opinion and the eyes of our Company could be construed in wording of this certified mail to Wildfire, and allegedly may have began November 11, 2007, when our Company signed an agreement with
Wildfire Marketing Group and delivered $2,505.00 to Wildfire in good faith, and the Wildfire took control of the website information on the original Company website, as well as our Company Pay Pal account information.
Our complaint alleges that Wildfire undertook a campaign, promising to deliver to our Company "the premier website. Wildfire boasted of their successes, and promised to deliver a successful website complete to our Company's satisfaction, including product and service awareness with marketing appeal. The defendant displayed many forms of media and websites for explanation of how and what he was going to deliver. Then when completed, the new website would be promoted, including many forms of media marketing, and advertising that would include a final fee, per agreement. Not only is there no completion of the website, in more than 10 months, there is no end in sight and, the defendant refuses to allow communication as to when an end can be foreseen.
As a result of these failed contractual promises by defendant, all of which are filed with statements, emails and conversations between our Company and Wildfire, leading to our Company being the big looser. Our Company paid our hard earned money, and waited for the Wildfire to complete their side of the bargain. They never did.
Instead of delivering a website problem free, the defendant answered the ongoing problems that were and are, mounting in the normal course of our Company adding their information, not added by Wildfire, in an attempt to salvage something. Wildfire has stated they have no idea why the new website will not receive information that it is supposed to be designed to receive, and Wildfire's only statement is, when our Company tries to communicate, is do not contact us, we will be in touch with you, when we find and solve the problems.
Further Wildfire stated that our Company should take notes in our verbal conversations, so as not to bother Wildfire by calling or emailing of other problems, which Wildfire views as part of the larger picture of problems.
Instead, after several emails and conversations between our Company and Wildfire, Wildfire defaulted on virtually all of the contractual promises to our Company. The complaint charges that Wildfire never had any intention of completing the development, rather our Company is alleging that their intention was to take the money and run.
Our complaint charges that Wildfire carried out another illegal scheme, which included, an extortion attempt by telling our Company, if we don't like what Wildfire is doing, our Company can drop out of the agreement, but without refund.
Our complaint charges that after Wildfire defaulted on its obligations to deliver a website acceptable to our Company, in a reasonable time after the November 11, 2007 date, that the defendant knowingly engaged in a "scheme to conceal its inadequacies " as the website developer, so that our Company would continue to make their payments, not knowing that the developer was not capable of completing the promised development.
Not only has this resulted in Wildfire never completing the promised amenities, it meant that hardly any services to the website were provided for the 10 plus months from November 2007 until our September 2008 letter. As our Company emails have reported, Wildfire was plagued with intermittent problems, which they had no answer for. Since communication was met with threats and anger that infringed on our Company civil rights, our Company attempted to gain access to the control panel so investigation could be accomplished as to the progress of the defendant, and at one point access was denied. When access was gained, a methodical story of the failed website links was produced by our company and emailed to Wildfire, only to be met with more anger and slander.
To make matters worse, Wildfire CEO ran the web development, like his own private fiefdom, even though the development stopped being managed or maintained, our Company attempted to learn how to use the tools of the control panel to begin to organize the website, in the absence of Wildfire, only to be met by a systematic repression by Wildfire. Wildfire set up their own "court," in which the CEO insulted our Company for its attempts to stop the money pit (new website) from draining their hard earned money, of its lost profits. Anger only intensified when our Company tried to associate with Wildfire in order to represent our Company interests. Our letter to Wildfire implied that should there be legal action necessary to collect our investment; authorities will be asked to include a cause of action for civil rights based on this type of repression as well as all the other damages.
Rather than help our Company bring answers to the developing problems with humility and respect for their losses in the matter, for the possible scam that was carried out on them, Wildfire could only re-enforce our Company's thought, that we had been duped in a scam by Wildfire, by inviting our Company to walk away from our investment, without refund.
Rather than providing real answers and problem solving action for the development of the website, it became painfully clear that Wildfire had no answers and clearly wanted our Company to simply exit, with Wildfire holding our Company's money.
The certified mail was the attempt by our Company to recover only our initial investment in the timely manner stated by this written notice, so as not to be forced into legal action incurring further expense, which would be our last resort to discover if they have a prima facie case for legal action and a cause of action for civil rights infringement based on repression and common law fraud against Wildfire and to discover any other relief afforded by law, since Wildfire is exercising power and authority over our Company.
This report was posted on Ripoff Report on 10/02/2008 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wildfire-Marketing-Group/Tampa-Florida-33607/Wildfire-Marketing-Group-Rip-OFF-Lured-failed-promises-mounting-problems-unresolved-inc-377941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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