Wildtangent Games Charged monthly fee when it was a one time charge for 6.99 Internet

I am sorry for any frustration you or your wife has experienced. From our website we offer both one-time and subscription purchase options. Without accessing your account it is impossible to know which option was selected, but if you contact our Support team I am confident this issue can be resolved.

If you have any questions about what you have purchased or any other questions we can answer, you can contact our Support team directly from our website: www.wildgames.com.

Clicking the Help button at the top of the page will take you to our Support page where you can email us by clicking the link in the lower right hand corner of the page marked "Email Support".

Because of wildtangent's failure to reveal all the terms of service and trapping customers into unwanted annual subscriptions without substantial penalties, and also their rendering wildcoins non-negotiable for game purchase after the wildclub membership has been cancelled, a formal complaint has been filed with the Better Business Bureau, and also the Attorney General for the state of Washington.  The desired resolution is that either Wildtangent refund the subscription paid or to allow the user to use online wildcoins that have already been paid for to purchase a game outright with those coins, regardless of wildclub subscription status.