- Report: #352987
Report - Rebuttal - Arbitrate
Complaint Review: Will McKinsey
Will McKinsey639 N. Ash Ave Kuna, Idaho U.S.A.
Countrywide Mortgage Wongful account tracking, no communication, foreclosure started without knowledge Dallas Texas
Then, 2 days later, I got another phone call from them asking if I wanted life insurance since I was such a great customer. 2 weeks go by when I notice realtors sending me info on foreclosures. I was appalled that they could not give me the courtesy of a phone call to talk about this, but to call me wanting to sell me life insurance.
I was finally able to get ahold of someone to discuss this. They informed me of being 4 months behind, not 2 months. When I called bullshit, I asked them to double check their records and call me back. I am still waiting for that call. I was able to get into a work-out plan with Countrywide. I had my payments doubled from the remaining of the year. I was assigned some gal to be the one person i should talk to, which is what I wanted. One voice, one direction. Since then, every time I called her number, I get someone else. I have yet to talk to the same person twice.
This last payment went 300 short. I called to let them know I was short, but would pay on the following Monday. (6 days later) The dude told me that they may bounce my payment back and take the house. Man! Talk about not wanting to work with a Joe. After this, I am contacting the BBB since their practices leave tons to be desired. Very few people will work with you and only one bothered to enter any update on my record.
I don't ask for much, but these yahoo's (everyone working there) need to man up. Say what you do and do what you say. If I can phone them, why can't they phone me? If I ask a question, why can't I get a straight answer? I would have dumped them long ago, but they jacked up my credit rating. I probably can't get a loan to buy my way out of a paper bag now thanks to them. But you can bet I will dump them at the first opportunity as long as they do not cheat me out of my house first.
This report was posted on Ripoff Report on 07/18/2008 07:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Will-McKinsey/Kuna-Idaho-83634/Countrywide-Mortgage-Wongful-account-tracking-no-communication-foreclosure-started-witho-352987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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