• Report: #396778

Complaint Review: Williams Sonoma Home

  • Submitted: Mon, December 01, 2008
  • Updated: Sat, January 24, 2009

  • Reported By:Cincinnati Ohio
Williams Sonoma Home
Kenwood Mall Cincinnati, Ohio U.S.A.

Williams Sonoma Home Floor Sample Sale Scam Cincinnati Ohio


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Don't even think about getting to this story "early" for a good deal on a floor sample hope to get at a discount. I was told a piece of furniture I had an eye was to be sold off in a"floor sample sale" and the store would open early at 9 a.m., would be first come, first served. The sales associate said the previous year people were lining up from 6.30 a.m. for items (for a 9 a.m. door opening at Williams Sonoma home?) and to get there early for this one-off item.

So I turned up at 7.30 a.m. -- silly me and waited inside the mall with a book. At 8.50 with no-one else there I went and stood by the door, just in case someone came along! Employees inside saw me there!

When I was let in, another man was purchasing the item I had come in for; he had been let in another door before 9 a.m. and the customer and the store manager laughed that he had got the item!

This was a total scam! Not only were there no apologies, I was laughed at for having come early and missed the item! Obviously it was an inside set-up!

Don't fall for this. I will never, never shop at Williams Sonoma or their affiliates (Pottery Barn, West Elm) again.


Cincinnati, Ohio

This report was posted on Ripoff Report on 12/01/2008 08:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Williams-Sonoma-Home/Cincinnati-Ohio-45242/Williams-Sonoma-Home-Floor-Sample-Sale-Scam-Cincinnati-Ohio-396778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Joe - (U.S.A.)

Don't be surprised to see that bunch of overpriced nothingness sellers going broke like Circuit City did. I hope the people who messed with you are included here:

Williams-Sonoma to Lay Off 1,400

Jan 22, 2009 6:21 PM

Williams-Sonoma Inc. will lay off 1,400 employees (about 18% of its workforce) and close its Camp Hill, PA call center and Memphis, TN distribution center, all as part of an effort to cut overhead costs by $75 million.

These cuts will be completed by Jan. 31, 2009.

The direct marketer and retailer said it expects to incur a pre-tax charge in the fourth quarter of fiscal year 2008 of about $15 million related to these actions.

Including this charge, the San Francisco company still expects to deliver fourth quarter diluted earnings per share at the lower end of the company's previously announced guidance range of 10 cents to 30 cents per diluted share.

In fiscal 2009, the company expects these actions to reduce employment and occupancy expenses by approximately $60 million.

Williams also expects to further reduce costs by $15 million by reducing catalog circulation by 15 to 20% and reducing supply chain operations and information technology expenses.

All of these initiatives will allow us to maintain our financial flexibility, while at the same time focus on those strategic objectives that will enhance our competitive positioning when these macro headwinds subside, said CEO Howard Lester, in a statement.
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