• Report: #302961

Complaint Review: Wilshire Credit Corp

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  • Submitted: Thu, January 24, 2008
  • Updated: Mon, February 11, 2008

  • Reported By:Franklin Twp New Jersey
Wilshire Credit Corp
Portland, Oregon U.S.A.

Wilshire Credit Corp ~ Change In Web Addy? Unresponsive Unable to access account info from website since January 2008 Portland Oregon

*Author of original report: blocked access

*Consumer Comment: Wilshire Contact Information

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Does anyone know HOW to get INTO Wilshire's website to gain access loan information? I'm in the process of refinancing and have been checking my account frequently to make sure my payments are being credited and keeping an eye on the balance. It seems that they changed their web address and website beginning of the year and since then I am unable to check my info.......a pop up message states my account is blocked and I have no access. I even tried starting another account.

When I checked in November of 2007 I had to make another password/username - which is something that they request ever couple of months. We are less than 30 days away from closing and I want to make sure my balance owe is what it is and not what THEY want it to be!
I smell a rat that's getting larger and larger!!

Joyce
Franklin Twp, New Jersey
U.S.A.

This report was posted on Ripoff Report on 01/24/2008 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wilshire-Credit-Corp/Portland-Oregon/Wilshire-Credit-Corp-Change-In-Web-Addy-Unresponsive-Unable-to-access-account-info-from-302961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
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#1 Author of original report

blocked access

AUTHOR: Joyce - (U.S.A.)

I have been blocked from having access to view my account online by this company! When I phoned them to inquire what's going on, they gave me the run around. For over two weeks I've played phone tag (I call get transfered to another rep, leave message for this customer service rep, call again and get transferred to different CSR, leave message........etc.). I've sent numerous letters asking for my balance......I even sent certified mail letters requesting my account balance only to have them NOT get signed for.
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#2 Consumer Comment

Wilshire Contact Information

AUTHOR: Anonymous - (U.S.A.)

The customer service # is 1-888-502-0100 and the website is www.wcc.ml.com and you will need to register for an account if you have not done so since 12/10/2007 - I hope this helps. Have a great day.
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