- Report: #877839
Report - Rebuttal - Arbitrate
Complaint Review: Wilson's Carpet Plus
Wilson's Carpet Plus1718 North Main Street Summerville, South Carolina United States of America
Wilson's Carpet Plus Chris & Betty Wilson, Owners Installer damaged flooring in kitchen causing rripples/wrinkles. Found unexplained cuts in flooring which was to be installed in one piece with no cuts. Summerville, South Carolina
*Author of original report: Update
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Someone from Wilson's came out, used hair dryer to heat (soften) these areas, but they still didn't stay down. He pulled back a large portion of the flooring which revealed very little glue, plus exposed several large cuts in one areas and another in front of the dishwasher. He applied glue, put down the flooring, but the wrinkles/ripples remain. He didn't think one of the owners would feel flooring should be replaced since these wrinkles/ripples aren't that noticable to him. Apparently, they don't check after the installers to see what kind of work they are doing. They make a sale and don't follow up with customers in any way.
We filed a complaint with SC Dept. of Consumer Affairs and are waiting to hear from that.
Can't recommend Wilson's Carpet Plus, Summerville, SC., for anything!!!
This report was posted on Ripoff Report on 05/03/2012 12:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wilsons-Carpet-Plus/Summerville-South-Carolina-29483/Wilsons-Carpet-Plus-Chris-Betty-Wilson-Owners-Installer-damaged-flooring-in-kitchen-c-877839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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