- Report: #913077
Complaint Review: WinZip Computing
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| WinZip Computing PO Box 540
Mansfield, Connecticut United States of America |
|
WinZip Computing I purchased compression/decompression software but was not given a registration number even though my payment was debited from my bank account. Mansfield, Connecticut
*Consumer Comment: my experience with Winzip was ok
*Consumer Comment: Comment
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WinZIP website provides no phone number to contact any intelligent life at WinZIP to get this problem resolved.
This report was posted on Ripoff Report on 07/16/2012 10:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/WinZip-Computing/Mansfield-Connecticut-06258/WinZip-Computing-I-purchased-compressiondecompression-software-but-was-not-given-a-regis-913077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
my experience with Winzip was ok
AUTHOR: JFresh - (United States of America)
SUBMITTED: Monday, January 07, 2013
Winzip failed to state that on their download page. Otherwise I wouldn't have wasted so much time.
The technical support girl offered a refund. I didn't even have to ask. She transferred my call to the billing department, which was also very pleasant to work with. I got a refund- NO PROBLEM.
Their site doesn't have a customer support phone number. You have to go thru the technical phone number (855) 200-2132.
They offered to remotely fix the issue for a fraction of what Best Buy wanted to charge me, but I'm too frustrated to deal with that today... That's my story :-)
http://kb.winzip.com/kb/entry/6/
