- Report: #690811
Report - Rebuttal - Arbitrate
Complaint Review: Window World
Window World118 Shaver Street N. Wilkesboro, North Carolina United States of America
Window World Bait & Switch N. Wilkesboro, North Carolina
*UPDATE EX-employee responds: Window World does have a 189 window.
*Consumer Comment: Same window issue and bid not honored
*Consumer Comment: $189 Windows do exsist in Florida
*Consumer Comment: $189 does not exist
I recently contacted theWindow World company based on an advertisingon TV that I saw in FL 1-800-WINDOWS and was transferred to a franciseein Sarasota, Florida (I was not aware that I was going to adifferent location)to get a bid on replacing my homes windows based on their national and local advertising of $189 per window.
When the bid came back at over $400 per window I was shocked and asked about the increase. I was told that "we don't charge $189 in FL". Even though the windows are the SAME windows that they sell all over the country for the $189 price. Not even the "hurricane" windows that are sold in FL.
I contacted the president of the company and he didn't do anything. Also the local francise said that each division of the company can charge whatever they want and blamed the problem on each other. This is a blatant "bait and switch" tactic at best - fraud is what I would call it. Absolutely doNOT deal with the FL Window World for any reason. If youdeal with any other location beware as the corporate office will not help you in any way.
We have also contacted the State Attorney General and the Better Business Bureau and are looking for people who have had similar problems to help us get them to either change their fraudulant advertising or at least be honest with people as we would like to be treated.
This report was posted on Ripoff Report on 02/04/2011 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Window-World/N-Wilkesboro-North-Carolina-28659/Window-World-Bait-Switch-N-Wilkesboro-North-Carolina-690811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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