- Report: #283661
Report - Rebuttal - Arbitrate
Complaint Review: Windstorm Vacuumn, Storm Vac. , IGIA
Windstorm Vacuumn, Storm Vac. , IGIA245 8th Avenue New York, New York U.S.A.
Windstorm Vacuumn, Storm Vac. , IGIA Stoled money from my bank account tht was not authorized to do so New York New York
My daughter found it and thought it would be a great gift for me and called and ordered it. She is not of legal age to do this. Without verification they took the order for 1 vacuumn for $39.95 and perceeded to give her a big sales pitch. She wound up agreeing to 2 vacuums with 1 payment of $39.95 dropped.
I called and cancelled my order that very same day and was told it would be cancelled and my money would be credited to my account within 5 - 10 days. In the meantime the money had come out of my account and was never refunded. I have called on several occassions for the last 2 years and wrote letter after letter.
I received a letter from them dated April 2006, stating my refund was in the processes of being refunded and should be in my account within 5 days. Here it is November 2007, and I have yet to see my refund, and they no longer answer the phone.
This report was posted on Ripoff Report on 11/08/2007 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Windstorm-Vacuumn-Storm-Vac-IGIA/New-York-New-York-10011/Windstorm-Vacuumn-Storm-Vac-IGIA-Stoled-money-from-my-bank-account-tht-was-not-authori-283661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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