I ordered a stormvac via an infomercial in Jan of this year only to be disappointed when I rec'd it so I ret'd in within 2 days. I never rec'd my credit which I put on my cc. I called various times & when I finally got thru, I was told that they rec'd my return & I should see a credit w/in 10 business days.
This did not happen so I called again & was told that they could not understand why I did not rec'v my credit but they'll be sure to have it sent thru this time & I will see a credit shortly.
When I still did not rec'v my credit, I called again & was referred to a dif. # supposedly on the east coast. I couldn't get thru but was told for a faster response, I should try using the email.
I emailed them I don't know how many times only to be told someone would get back w/me within 24 hours. I'm still waiting & have never seen my credit! I've been ripped off & I'm ticked off! They owe me $156.85 & I want my money back!
good luck Let us know how you doCHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.