- Report: #969327
Report - Rebuttal - Arbitrate
Complaint Review: Windstream
Windstream4001 Rodney Parham Road Little Rock, AR 72212 Alto, Georgia United States of America
Windstream offer DSL with speeds worse than dial-up and charges more for it in Alto, Georgia
*Consumer Comment: Windstream's slow internet speed
Finally, someone from their upper level technical support explained that they had too many customers in our area for the infrastructure and that the build out wouldn't be ready for 5 months? However, customers are still expected to pay full price for their services. I did the math...I am paying full price for less than 5% of the product I am receiving.
After months of frustration and wasted time, I finally was able to get a small credit that doesn't even soften the blow. The internet is still slower than dial-up. It is ridiculous, and to top it all of no other service is available in this area. With work and schooling, I have no other choice?
I have been on many ISPs, but Windstream is the absolute worst in the country....period.
This report was posted on Ripoff Report on 11/14/2012 06:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Windstream/Alto-Georgia-30510/Windstream-offer-DSL-with-speeds-worse-than-dial-up-and-charges-more-for-it-in-Alto-Geor-969327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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