Windstream slow-speed internet service. Download speed .1, Upload speed .2 I pay for 3.0 Internet

I live in Oklahoma and was, too, a Windstream customer.  In September I finally was fed up with the slow internet speed and called them.  I was told by the woman to whom I spoke that she checked with their technical people and was told that they were aware of a "latency" problem in my area but could not say when or IF it would be fixed.  On October 2 I called to cancel all of my services with them (including the bundled Dish Network service) and it has been nothing but a nightmare since then.  Windstream wants to charge me for service I did NOT receive between October 6 and November 3. 

Dish Network hasn't sent me boxes in which to return my leased equipment to them (although they assured me on October 2 that they would do that).  It is still going to cost me $17.00 per box to ship back the Dish Network equipment and I have 3 sets of their equipment.  So, that will cost $51.00. Then, this morning I received a call from Dish threatening to charge my credit card for the unreturned equipment. 

After explaining AGAIN that they have never sent the boxes, they now assure me once more that they will send them.  I have learned a valuable lesson here--NEVER do business with Windstream or Dish Network!   I filed a complaint with Ripoff Report with the title "Windstream wants to charge me for services I did not receive" (or something like that) and received a reply from Amanda in their "help" department.  You may go to my report to read more about this debacle.  Good luck with your complaint!