- Report: #1037421
Report - Rebuttal - Arbitrate
Complaint Review: Wipe New
Wipe New400 Returns Rd Wallingford, Connecticut United States of America
Wipe New THEY win by confusion! Compounded charges with double and disguised charges! Trickery! Wallingford, Connecticut
*Author of original report: This is not a rebuttal but an ADDITION TO THE NIGHTMARE!!!
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I was charged a total of $63.94 when I was told it would be $34.22 or something close to that. The Processing and Handling was $23.97 for a 3oz bottle that was HALF full of product. I received an invoice that made me LIVID! Loaded with "slight of hand" trickery! This is the cryptic invoice:
Priority Processing .00
10 Pk Cloths (RAGS) 9.99
3Oz Bottle/Kit 19.99
Detail Kit 9.99
Detail Kit S&H $7.99 .00
Processing and Handling 23.97
I called in a LIVID state of mind and a defensive and RUDE agent (I have name and number) gave me a reluctant credit of $15.98 (MAYBE!) for two $7.99 shipping charges for the bogus Detail Kit and bogus Priority Processing fee of $7.99 which was built into the $23.97 Processing & Handling total.
They added it in THERE but placed it FIRST on the invoice as a Priority Processing of .00 !!!!!
I called BACK to discuss the return of the bogus RAGS and KIT and got the name and ID number of the second agent. I was told to RETURN the UN-ORDERED 10 Pak Cloths (RAGS) for $9.99 and the UN-ORDERED 3rd Detail Kit for $9.99 since one was sent WITH the Bottle for $19.99! LET'S SEE IF they give me a refund of $19.98 when they receive it AFTER I SEND IT BACK registered return receipt for SEVEN BUCKS! +-
THIS WIPE NEW BETTER WIPE MY VEHICLE "SPANKIN CLEAN" or you'll be hearin from me AGAIN for a class action!!!!!
This report was posted on Ripoff Report on 03/23/2013 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wipe-New/Wallingford-Connecticut-06494/Wipe-New-THEY-win-by-confusion-Compounded-charges-with-double-and-disguised-charges-Tri-1037421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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