- Report: #1015261
Report - Rebuttal - Arbitrate
Complaint Review: WipeNew
WipeNewP O Box 2607 Virginia Beach, Virginia United States of America
WipeNew False Advertising, Scam, Ripoff Virginia Beach, Virginia
I was under the impression that my total cost would be 19.99 for two bottles of wipenew. The processing, shipping and handling fee was to be 7.99 and take up to 2 weeks before arriving by USPOSTAL shipping.
When I got the products ordered the Processing and Handling was 39.95.
My wife and I called their operater for verification of this. The customer service rep was not willing to give a complete refund on credit card if I sent it back with approx shipping charge to me of 7.99. She finally said she could allow a 15.98 refund to be on my credit card. So, I kept the bottles and wipe kit for a total of 54.95.
I was not pleased at all that it renewed my vinyl trim of my truck.
The company not only got 39.95 out of my pocket but also made a profit of approx 15.88 on shipping, handling and processing fee.
This outrageous, fraud, false advertising, and a big scam by wipenew. I wish I coud wipenew their butts.
This report was posted on Ripoff Report on 02/16/2013 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/WipeNew/Virginia-Beach-Virginia-/WipeNew-False-Advertising-Scam-Ripoff-Virginia-Beach-Virginia-1015261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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