• Report: #206648

Complaint Review: Wirefly-Department - 63241

  • Submitted: Thu, August 17, 2006
  • Updated: Tue, September 12, 2006

  • Reported By:Monrovia California
Wirefly-Department - 63241
P.O. BOX 529800 Phoenix, Arizona U.S.A.

Wirefly Department - 63241 Verizon Ripoff and did NOT meet their own contractual agreements Phoenix Arizona

*Consumer Suggestion: Call California Public Utilities Commission 800-649-7570

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By agreeing to and meeting the Terms & Conditions as specified by WIREFLY Mobile (an agent for Verizon), I have transmitted the particulars as specified in their $150 Customer Loyalty Rebate FORM as follows:
1. Filled out the applicable form provided by WIREFLY
2. Read, signed and dated this form
3. Included the following information with said rebate form:
- Copy of the dated sales receipt inculded with shipment
- Copy of the 12 digit UPC barcode from the product packaging
- My wireless service bill for this account dated between 15-210 days after the activation date of 01/12/2006
Since this was an ONLINE Bill, it showed the following information:
-Date of invoice (bill or statement date)
-My name Donald R, which matches the name on my sales receipt and rebate form
-My mobile phone number 626-(((ROR REDACTED FOR SECURITY PURPOSES))) at the time of submission
-a SNAP showing ALL previous balances PAID IN FULL

4. Submitted completed rebate form AND ALL documents noted above to the following address on 07/12/2006 as requested in the Terms 7 Conditions:
Department - 63241
Customer Loyalty Rebate
PO Box 52900
Phoenix, AZ 85072

I know this item was received at this address because I have a "U.S. Postal Delivery Confirmation Receipt" that it WAS received on 07/14/2006...

Thus far, my rebate status is: CLAIM NOT FOUND


Monrovia, California
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 08/17/2006 06:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wirefly-Department-63241/Phoenix-Arizona-85072/Wirefly-Department-63241-Verizon-Ripoff-and-did-NOT-meet-their-own-contractual-agreement-206648. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Call California Public Utilities Commission 800-649-7570

AUTHOR: Nancy - (U.S.A.)

If this is still not resolved, call the above commission for fraud. You can fax complaint to 415-703-1158 or visit its web site at www.cpuc.ca.gov.
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