• Report: #147544

Complaint Review: Wirefly & Inphonic, Inc.

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, June 26, 2005
  • Updated: Fri, August 18, 2006

  • Reported By:Jersey City New Jersey
Wirefly & Inphonic, Inc.
9301 Peppercorn Place Largo, Maryland U.S.A.

Wirefly & Inphonic, Inc. ripoff Largo Maryland

*Consumer Comment: Don't bother calling Inphonic

*Consumer Suggestion: INPHONIC'S JON DELAHAY IS A "BROKEN RECORD"

*Consumer Suggestion: INPHONIC'S JON DELAHAY IS A "BROKEN RECORD"

*Consumer Suggestion: INPHONIC'S JON DELAHAY IS A "BROKEN RECORD"

*Consumer Suggestion: INPHONIC'S JON DELAHAY IS A "BROKEN RECORD"

*Consumer Suggestion: How to get your money....

*Consumer Suggestion: How to get your money....

*Consumer Suggestion: How to get your money....

*Consumer Suggestion: How to get your money....

*UPDATE Employee: Wirefly response

*Consumer Suggestion: Attorney General District of Columbia to sue Inphonic, Wirefly, A1Wireless

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Beware of Wirefly & Inphonic Inc. We signed up for NEW service through Wirefly with Cingular. We purchased Motorola phones which Cingualr wanted to charge $200 for and paid $100 per phone for which we received $100 mail in rebates. This is another scam. The rebate department sent the forms back saying it was too early or something else was missing. Which is not true.

When we set up the phone we asked for a family plan and the numbers to be ported. We they set us up as two diffrent plans and did not port the numbers. I took almost three weeks to get this setup through Cingular. Now since our numbers were ported they wany us to pay $150 per phone for no fault of ours. Interestingly enough the numbers we wanted ported were written on top of the phone boxes but were not ported.

Since I got a great deal with wirefly I recommended my friend also to check this out and he is also facing similar problems. Is anyone out there loking to file a class action lawsuit against Wirefly and Inphonic. Please contact me. We are desperately looking for help. Thank you.

Naresh
Jersey City, New Jersey
U.S.A.

This report was posted on Ripoff Report on 06/26/2005 06:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wirefly-Inphonic-Inc/Largo-Maryland-20774-5307/Wirefly-Inphonic-Inc-ripoff-Largo-Maryland-147544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Wirefly & Inphonic, Inc.

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 11Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Don't bother calling Inphonic

AUTHOR: Michael - (U.S.A.)

I have tried calling Inphonic's toll-free number on three occasions now for more information on my rebate. Today, in addition to warning me that the response time might be 15 minutes or more, the response line automatically disconnected after playing the company's taped message. It seems clear that the only way to communicate with this company is through a lawyer.
Respond to this report!
What's this?

#2 Consumer Suggestion

INPHONIC'S JON DELAHAY IS A "BROKEN RECORD"

AUTHOR: Jana - (U.S.A.)

Naresh,

Please listen to Richard and follow his suggestions. He is absolutely correct about everything.

Jon Delahay (from the proverbial "office of the president") appears to be one of InPhonic's minions who spend his time combing the internet for consumer complaint websites regarding complaints about his company. They then randomly choose a complaining consumer and offer to personally [look into] the problem if that consumer will only send them more information (and around and around we go). His company will then probably claim at trial that they have made a good faith effort to right the wrongs that all of us are complaining about. Methinks "too little, too late."

All of us have already jumped through their hoops and run around in circles for the last year until our heads are about to explode. Why would anyone in his/her right mind want to start the whole process all over again? It sickens me every time I see one of Jon's or another minion's half-hearted offer to help (while they're probably hoping we die due to a lack of oxygen while holding our breath). It's always about an offer to look into, investigate, escalate (whatever that's supposed to mean), etc. It is never, ever an offer to actually fulfill their promise as advertised.

I don't care how many customers they claim to have or have had. This many people complaining about almost the exact thing all over the web CANNOT all be wrong!

As for Jon Delahay's suggestion to read his company's response to the lawsuit -- WHO CARES??? They have been denying, lying, and misleading all of us for so long, why in the world would anyone believe their statement about the lawsuit? Of course they are going to deny, disagree with, and try to abate the suit. It is their attorneys' and PR department's JOB to make sure they do that. Such is the litigation game. No one expects these amoral scumbags to issue a statement agreeing with the AG and stating that they have indeed been ripping people off at every opportunity.

As for their assertion that the AG "to date has revealed less than 100 rebate related complaints by District customers" -- the operative words here are "to date" and "District customers." InPhonic's response to the lawsuit was issued immediately after the suit was filed and made public, June 8 or 9, 2006. At that time, perhaps there WERE less than 100 rebate related complaints by DC customers. What about the number of customers who are not located in DC?

I have personally spoken with DC's AG office regarding this lawsuit after I sent them my own complaint, and I was specifically told that they are receiving more and more complaints EVERY SINGLE DAY! This less than 100 nonsense is a bunch of bull. I cannot even fathom speculating the number of complaints they now have (more than a month after the suit was filed), especially since people are finding out about the lawsuit and learning that it is not limited to just people living in DC.

Regarding their changing their rebate redemption center to one which is "among the best in the industry," so what? They did that back in 2005, and it appears that all of our rebates were denied in 2006. This rebate center is a "vendor" of InPhonic -- that means they work with InPhonic and are employed by InPhonic to handle the rebates. It is hardly conceivable that this vendor would alienate InPhonic and its customers by unilaterally denying customers' rebates using whatever excuse they can think of (and from what I've read here, they certainly don't have a very good imagination), unless instructed by InPhonic to so. The excuses all appear scripted, and the author of the script must be, by default, InPhonic itself.

Oh, sure, they brag about their growth -- but why had they been losing money in the last couple of years? Why did their COO, Richard Calder, recently resign? Why is their CEO, David Steinberg, making about $3 million per year? My guess would be that our promised rebates have been diverted into his pockets.

Something sure smells over there, and trying to mask the odor with air fresheners is not going to do the job folks! The stink will still be there and endure until the offending cause is eliminated.
Respond to this report!
What's this?

#3 Consumer Suggestion

INPHONIC'S JON DELAHAY IS A "BROKEN RECORD"

AUTHOR: Jana - (U.S.A.)

Naresh,

Please listen to Richard and follow his suggestions. He is absolutely correct about everything.

Jon Delahay (from the proverbial "office of the president") appears to be one of InPhonic's minions who spend his time combing the internet for consumer complaint websites regarding complaints about his company. They then randomly choose a complaining consumer and offer to personally [look into] the problem if that consumer will only send them more information (and around and around we go). His company will then probably claim at trial that they have made a good faith effort to right the wrongs that all of us are complaining about. Methinks "too little, too late."

All of us have already jumped through their hoops and run around in circles for the last year until our heads are about to explode. Why would anyone in his/her right mind want to start the whole process all over again? It sickens me every time I see one of Jon's or another minion's half-hearted offer to help (while they're probably hoping we die due to a lack of oxygen while holding our breath). It's always about an offer to look into, investigate, escalate (whatever that's supposed to mean), etc. It is never, ever an offer to actually fulfill their promise as advertised.

I don't care how many customers they claim to have or have had. This many people complaining about almost the exact thing all over the web CANNOT all be wrong!

As for Jon Delahay's suggestion to read his company's response to the lawsuit -- WHO CARES??? They have been denying, lying, and misleading all of us for so long, why in the world would anyone believe their statement about the lawsuit? Of course they are going to deny, disagree with, and try to abate the suit. It is their attorneys' and PR department's JOB to make sure they do that. Such is the litigation game. No one expects these amoral scumbags to issue a statement agreeing with the AG and stating that they have indeed been ripping people off at every opportunity.

As for their assertion that the AG "to date has revealed less than 100 rebate related complaints by District customers" -- the operative words here are "to date" and "District customers." InPhonic's response to the lawsuit was issued immediately after the suit was filed and made public, June 8 or 9, 2006. At that time, perhaps there WERE less than 100 rebate related complaints by DC customers. What about the number of customers who are not located in DC?

I have personally spoken with DC's AG office regarding this lawsuit after I sent them my own complaint, and I was specifically told that they are receiving more and more complaints EVERY SINGLE DAY! This less than 100 nonsense is a bunch of bull. I cannot even fathom speculating the number of complaints they now have (more than a month after the suit was filed), especially since people are finding out about the lawsuit and learning that it is not limited to just people living in DC.

Regarding their changing their rebate redemption center to one which is "among the best in the industry," so what? They did that back in 2005, and it appears that all of our rebates were denied in 2006. This rebate center is a "vendor" of InPhonic -- that means they work with InPhonic and are employed by InPhonic to handle the rebates. It is hardly conceivable that this vendor would alienate InPhonic and its customers by unilaterally denying customers' rebates using whatever excuse they can think of (and from what I've read here, they certainly don't have a very good imagination), unless instructed by InPhonic to so. The excuses all appear scripted, and the author of the script must be, by default, InPhonic itself.

Oh, sure, they brag about their growth -- but why had they been losing money in the last couple of years? Why did their COO, Richard Calder, recently resign? Why is their CEO, David Steinberg, making about $3 million per year? My guess would be that our promised rebates have been diverted into his pockets.

Something sure smells over there, and trying to mask the odor with air fresheners is not going to do the job folks! The stink will still be there and endure until the offending cause is eliminated.
Respond to this report!
What's this?

#4 Consumer Suggestion

INPHONIC'S JON DELAHAY IS A "BROKEN RECORD"

AUTHOR: Jana - (U.S.A.)

Naresh,

Please listen to Richard and follow his suggestions. He is absolutely correct about everything.

Jon Delahay (from the proverbial "office of the president") appears to be one of InPhonic's minions who spend his time combing the internet for consumer complaint websites regarding complaints about his company. They then randomly choose a complaining consumer and offer to personally [look into] the problem if that consumer will only send them more information (and around and around we go). His company will then probably claim at trial that they have made a good faith effort to right the wrongs that all of us are complaining about. Methinks "too little, too late."

All of us have already jumped through their hoops and run around in circles for the last year until our heads are about to explode. Why would anyone in his/her right mind want to start the whole process all over again? It sickens me every time I see one of Jon's or another minion's half-hearted offer to help (while they're probably hoping we die due to a lack of oxygen while holding our breath). It's always about an offer to look into, investigate, escalate (whatever that's supposed to mean), etc. It is never, ever an offer to actually fulfill their promise as advertised.

I don't care how many customers they claim to have or have had. This many people complaining about almost the exact thing all over the web CANNOT all be wrong!

As for Jon Delahay's suggestion to read his company's response to the lawsuit -- WHO CARES??? They have been denying, lying, and misleading all of us for so long, why in the world would anyone believe their statement about the lawsuit? Of course they are going to deny, disagree with, and try to abate the suit. It is their attorneys' and PR department's JOB to make sure they do that. Such is the litigation game. No one expects these amoral scumbags to issue a statement agreeing with the AG and stating that they have indeed been ripping people off at every opportunity.

As for their assertion that the AG "to date has revealed less than 100 rebate related complaints by District customers" -- the operative words here are "to date" and "District customers." InPhonic's response to the lawsuit was issued immediately after the suit was filed and made public, June 8 or 9, 2006. At that time, perhaps there WERE less than 100 rebate related complaints by DC customers. What about the number of customers who are not located in DC?

I have personally spoken with DC's AG office regarding this lawsuit after I sent them my own complaint, and I was specifically told that they are receiving more and more complaints EVERY SINGLE DAY! This less than 100 nonsense is a bunch of bull. I cannot even fathom speculating the number of complaints they now have (more than a month after the suit was filed), especially since people are finding out about the lawsuit and learning that it is not limited to just people living in DC.

Regarding their changing their rebate redemption center to one which is "among the best in the industry," so what? They did that back in 2005, and it appears that all of our rebates were denied in 2006. This rebate center is a "vendor" of InPhonic -- that means they work with InPhonic and are employed by InPhonic to handle the rebates. It is hardly conceivable that this vendor would alienate InPhonic and its customers by unilaterally denying customers' rebates using whatever excuse they can think of (and from what I've read here, they certainly don't have a very good imagination), unless instructed by InPhonic to so. The excuses all appear scripted, and the author of the script must be, by default, InPhonic itself.

Oh, sure, they brag about their growth -- but why had they been losing money in the last couple of years? Why did their COO, Richard Calder, recently resign? Why is their CEO, David Steinberg, making about $3 million per year? My guess would be that our promised rebates have been diverted into his pockets.

Something sure smells over there, and trying to mask the odor with air fresheners is not going to do the job folks! The stink will still be there and endure until the offending cause is eliminated.
Respond to this report!
What's this?

#5 Consumer Suggestion

INPHONIC'S JON DELAHAY IS A "BROKEN RECORD"

AUTHOR: Jana - (U.S.A.)

Naresh,

Please listen to Richard and follow his suggestions. He is absolutely correct about everything.

Jon Delahay (from the proverbial "office of the president") appears to be one of InPhonic's minions who spend his time combing the internet for consumer complaint websites regarding complaints about his company. They then randomly choose a complaining consumer and offer to personally [look into] the problem if that consumer will only send them more information (and around and around we go). His company will then probably claim at trial that they have made a good faith effort to right the wrongs that all of us are complaining about. Methinks "too little, too late."

All of us have already jumped through their hoops and run around in circles for the last year until our heads are about to explode. Why would anyone in his/her right mind want to start the whole process all over again? It sickens me every time I see one of Jon's or another minion's half-hearted offer to help (while they're probably hoping we die due to a lack of oxygen while holding our breath). It's always about an offer to look into, investigate, escalate (whatever that's supposed to mean), etc. It is never, ever an offer to actually fulfill their promise as advertised.

I don't care how many customers they claim to have or have had. This many people complaining about almost the exact thing all over the web CANNOT all be wrong!

As for Jon Delahay's suggestion to read his company's response to the lawsuit -- WHO CARES??? They have been denying, lying, and misleading all of us for so long, why in the world would anyone believe their statement about the lawsuit? Of course they are going to deny, disagree with, and try to abate the suit. It is their attorneys' and PR department's JOB to make sure they do that. Such is the litigation game. No one expects these amoral scumbags to issue a statement agreeing with the AG and stating that they have indeed been ripping people off at every opportunity.

As for their assertion that the AG "to date has revealed less than 100 rebate related complaints by District customers" -- the operative words here are "to date" and "District customers." InPhonic's response to the lawsuit was issued immediately after the suit was filed and made public, June 8 or 9, 2006. At that time, perhaps there WERE less than 100 rebate related complaints by DC customers. What about the number of customers who are not located in DC?

I have personally spoken with DC's AG office regarding this lawsuit after I sent them my own complaint, and I was specifically told that they are receiving more and more complaints EVERY SINGLE DAY! This less than 100 nonsense is a bunch of bull. I cannot even fathom speculating the number of complaints they now have (more than a month after the suit was filed), especially since people are finding out about the lawsuit and learning that it is not limited to just people living in DC.

Regarding their changing their rebate redemption center to one which is "among the best in the industry," so what? They did that back in 2005, and it appears that all of our rebates were denied in 2006. This rebate center is a "vendor" of InPhonic -- that means they work with InPhonic and are employed by InPhonic to handle the rebates. It is hardly conceivable that this vendor would alienate InPhonic and its customers by unilaterally denying customers' rebates using whatever excuse they can think of (and from what I've read here, they certainly don't have a very good imagination), unless instructed by InPhonic to so. The excuses all appear scripted, and the author of the script must be, by default, InPhonic itself.

Oh, sure, they brag about their growth -- but why had they been losing money in the last couple of years? Why did their COO, Richard Calder, recently resign? Why is their CEO, David Steinberg, making about $3 million per year? My guess would be that our promised rebates have been diverted into his pockets.

Something sure smells over there, and trying to mask the odor with air fresheners is not going to do the job folks! The stink will still be there and endure until the offending cause is eliminated.
Respond to this report!
What's this?

#6 Consumer Suggestion

How to get your money....

AUTHOR: Chem - (U.S.A.)

Calling or contacting these people will get your money:

STEINBERG, DAVID A
4510 JAMESTOWN RD
BETHESDA MD 20816-1858
(301) 320-5260
DSTEINBERG@INPHONIC.COM

CURRAN, BRIAN J
(703) 528-0008
(703) 248-9092
(703) 248-8965
BCURRAN@INPHONIC.COM

WINKLER, LAWRENCE S
11507 SKIPWITH LN
POTOMAC MD 20854-1642
(410) 849-2118
(410) 849-3377
LWINKLER@INPHONIC.COM

WESTRICK, BRIAN T
5920 JOHNSON AVE
BETHESDA MD 20817-3433
(301) 564-1411
BWESTRICK@INPHONIC.COM

DONNELLY, TRIPP
TDONNELLY@INPHONIC.COM
(202) 256-4254
(202) 337-3635
(703) 812-3944

HOAG, JAY C (MAJOR SHAREHOLDER)
(650) 473-1090
(831) 622-0950
(209) 599-9777

KEMP, JACK F (ON BOARD OF DIRECTORS)
13505 PINE RUN LN
FREDERICKSBURG, VA 22407-2050
(540) 786-8504
Respond to this report!
What's this?

#7 Consumer Suggestion

How to get your money....

AUTHOR: Chem - (U.S.A.)

Calling or contacting these people will get your money:

STEINBERG, DAVID A
4510 JAMESTOWN RD
BETHESDA MD 20816-1858
(301) 320-5260
DSTEINBERG@INPHONIC.COM

CURRAN, BRIAN J
(703) 528-0008
(703) 248-9092
(703) 248-8965
BCURRAN@INPHONIC.COM

WINKLER, LAWRENCE S
11507 SKIPWITH LN
POTOMAC MD 20854-1642
(410) 849-2118
(410) 849-3377
LWINKLER@INPHONIC.COM

WESTRICK, BRIAN T
5920 JOHNSON AVE
BETHESDA MD 20817-3433
(301) 564-1411
BWESTRICK@INPHONIC.COM

DONNELLY, TRIPP
TDONNELLY@INPHONIC.COM
(202) 256-4254
(202) 337-3635
(703) 812-3944

HOAG, JAY C (MAJOR SHAREHOLDER)
(650) 473-1090
(831) 622-0950
(209) 599-9777

KEMP, JACK F (ON BOARD OF DIRECTORS)
13505 PINE RUN LN
FREDERICKSBURG, VA 22407-2050
(540) 786-8504
Respond to this report!
What's this?

#8 Consumer Suggestion

How to get your money....

AUTHOR: Chem - (U.S.A.)

Calling or contacting these people will get your money:

STEINBERG, DAVID A
4510 JAMESTOWN RD
BETHESDA MD 20816-1858
(301) 320-5260
DSTEINBERG@INPHONIC.COM

CURRAN, BRIAN J
(703) 528-0008
(703) 248-9092
(703) 248-8965
BCURRAN@INPHONIC.COM

WINKLER, LAWRENCE S
11507 SKIPWITH LN
POTOMAC MD 20854-1642
(410) 849-2118
(410) 849-3377
LWINKLER@INPHONIC.COM

WESTRICK, BRIAN T
5920 JOHNSON AVE
BETHESDA MD 20817-3433
(301) 564-1411
BWESTRICK@INPHONIC.COM

DONNELLY, TRIPP
TDONNELLY@INPHONIC.COM
(202) 256-4254
(202) 337-3635
(703) 812-3944

HOAG, JAY C (MAJOR SHAREHOLDER)
(650) 473-1090
(831) 622-0950
(209) 599-9777

KEMP, JACK F (ON BOARD OF DIRECTORS)
13505 PINE RUN LN
FREDERICKSBURG, VA 22407-2050
(540) 786-8504
Respond to this report!
What's this?

#9 Consumer Suggestion

How to get your money....

AUTHOR: Chem - (U.S.A.)

Calling or contacting these people will get your money:

STEINBERG, DAVID A
4510 JAMESTOWN RD
BETHESDA MD 20816-1858
(301) 320-5260
DSTEINBERG@INPHONIC.COM

CURRAN, BRIAN J
(703) 528-0008
(703) 248-9092
(703) 248-8965
BCURRAN@INPHONIC.COM

WINKLER, LAWRENCE S
11507 SKIPWITH LN
POTOMAC MD 20854-1642
(410) 849-2118
(410) 849-3377
LWINKLER@INPHONIC.COM

WESTRICK, BRIAN T
5920 JOHNSON AVE
BETHESDA MD 20817-3433
(301) 564-1411
BWESTRICK@INPHONIC.COM

DONNELLY, TRIPP
TDONNELLY@INPHONIC.COM
(202) 256-4254
(202) 337-3635
(703) 812-3944

HOAG, JAY C (MAJOR SHAREHOLDER)
(650) 473-1090
(831) 622-0950
(209) 599-9777

KEMP, JACK F (ON BOARD OF DIRECTORS)
13505 PINE RUN LN
FREDERICKSBURG, VA 22407-2050
(540) 786-8504
Respond to this report!
What's this?

#10 UPDATE Employee

Wirefly response

AUTHOR: Jon - (U.S.A.)

Hi, Naresh--

I'd be more than happy to try and help sort out your rebate situation. If you don't mind sending me a personal e-mail, I can track down your specific orders and attempt to figure out what happened with your carrier/plans.

Please include your order number when you contact me. I'll do what I can to get you some answers.

Thanks,

Jon Delahay
Inphonic - Office of the President
JDelahay @inphonic.com

PS: Richard, please read Inphonic's response to the DC Attorney General:
wireflyrebates.com/rebatestatement.html
Respond to this report!
What's this?

#11 Consumer Suggestion

Attorney General District of Columbia to sue Inphonic, Wirefly, A1Wireless

AUTHOR: Richard - (U.S.A.)

You are not alone Naresh! There have been literally thousands of people like yourself who have been deceived and ripped-off by this sham of a company.

The Attorney General of the District of Columbia is in the process of bringing a lawsuit against Inphonic (and all of their other aliases). See the following website for information: www.oag.dc.gov then click on "DC's AG sues popular wireless marketer." Also, be sure to fill out a consumer complaint form (the lawsuit is not limited to people from the D.C. area). The more of us who file, the more likely this "company" will be forced by the court to make good on their rebate promises!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory