• Report: #260533

Complaint Review: Wirefly.com, Sprint PCS

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  • Submitted: Thu, July 12, 2007
  • Updated: Thu, July 12, 2007

  • Reported By:Stockton California
Wirefly.com, Sprint PCS
Corporate Headquarters Mailing Address: Sprint Post Office Box 11315 Kansas City, Missouri U.S.A.

Wirefly.com, Sprint PCS Sprint PCS; charges for services they don't, can't won't provide. Ripoff Kansas City Missouri

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I switched from Nextel to Sprint in February of this year. I was told that if I switched from Nextel to Sprint I would have better service and that I would have more choices; multimedia, free calls to other Nextel/ Sprint users.

I got a spam email from Wirefly.com offering a new Red Razor Motorola phone with a Sprint Employee discount plant of 1250 hours, free SMS messages, free picture mail; unlimited web. I also clicked the box that offered unlimited web via; Sprint's Mobile Broadband Power Vision Network, for only $5 bucks a month.

However what I got was different, I didn't get the free SMS messages until I complained for three months. I don't have access to MySprint.com because I'm told that the migrating of Nextel into Sprint is the cause of the problem, this has been a problem for the last FIVE MONTHS. I also can't use all the features of the All Sport GPS service I pay $6.99 a month for. I can't download music I have already paid for and should be able to download.

I also can't have the Mobile Broadband because Sprint claims it won't work with my service plan and they can't amend my plan to include Mobile Broadband.

I have written letters to corporate regarding the false sale of services Sprint now claims can't be COMBINED with the offer I bought into through WireFly.com.

I have demanded that Sprint ether give me the services I have paid for or cancel my account without an early disconnection fee of $200.

Jeff
Stockton, California
U.S.A.

This report was posted on Ripoff Report on 07/12/2007 07:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wireflycom-Sprint-PCS/Kansas-City-Missouri-64112/Wireflycom-Sprint-PCS-Sprint-PCS-charges-for-services-they-dont-cant-wont-provide-260533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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