• Report: #335182

Complaint Review: Wireless Advocates Activation Rebate Offer

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  • Submitted: Wed, May 28, 2008
  • Updated: Tue, February 21, 2012

  • Reported By:Puyallup Washington
Wireless Advocates Activation Rebate Offer
P.O Box 80001 Lynwood, Washington U.S.A.

Wireless Advocates Activation Rebate Offer Rip-Off on Cellular Phne rebates Lynnwood Washington

*Consumer Comment: Get Better Service than Wireless Advocates

*UPDATE Employee: Follow the instructions when submitting your Mail In Rebates.

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I signed up at a Verizon kiosk at Costco for three phones, I had a rebate offer in-hand for $105.00, this was on 4/18/08. We mailed in the paper work and it was returned saying it was incomplete, we resubmitted with everything they asked for, now they call me and leave a message that the paper work is still incomplete, when I called back, the lady was "not available". Guess what, the 30 day time limit has now expired. I will contact the state attorney generals office and attemp also to file a claim thru small claims court. Be advised --do not buy a phone thru Costco, they can't/won't help you!

John w.
Puyallup, Washington
U.S.A.

This report was posted on Ripoff Report on 05/28/2008 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wireless-Advocates-Activation-Rebate-Offer/Lynwood-Washington/Wireless-Advocates-Activation-Rebate-Offer-Rip-Off-on-Cellular-Phne-rebates-Lynnwood-Washi-335182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Get Better Service than Wireless Advocates

AUTHOR: Business owner - (USA)

Costco never helps with Wireless Advocates - They Stay Away From Wireless Advocates..

Wireless Advocates is a crap shoot.  If they don't want you to have the rebate - they will lose the paperwork. Not ethical but hard to prove and they do it often.   There is little to do about it and the Service won't improve as long as Costco tolerates it.

Hope you find a better service and are able to enjoy it. Oh! and no - don't buy a phone or service in Costco. Everyone knows that now because they read this. THESE ARE THE INSTRUCTIONS !!!!
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#2 UPDATE Employee

Follow the instructions when submitting your Mail In Rebates.

AUTHOR: Wirelessadvocates009 - (U.S.A.)

I have apart of the Wireless Advocates team for several months now. I have yet to have a customer rebate issue. The rebates are categorized and printed according to service agreements and items. This system is linear, the sales rep or customer service simply types your mailing address into the system and clicks to highlight the correct items, service, etc. Once completed the mail in rebate slip prints out. This printout typically is one full page of information describing the details of the transaction. Listed on the bottom of this sheet is the INSTRUCTIONS to submit the MIR. You must complete the instructions and mail to the address. It includes a copy of your receipt, and copy of your service agreement. Without those two items the auditor at headquarters cannot process your request for security reasons. FOLLOW THE INSTRUCTIONS.
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