- Report: #575130
Report - Rebuttal - Arbitrate
Complaint Review: Wireless Champs (Valencia)
Wireless Champs (Valencia)24201 w valencia blvd, suite 159 Valencia, California United States of America
Wireless Champs (Valencia) Exclusive T-Mobile dealer Worst t-mobile place to buy phones , lies ,broken and shattered promises is all you will get Valencia, California
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After a week i received my Verizon bill and there was a total of 850$ charge which included $350 cancellation free for each phone . I took this bill back to the kiosk and asked them to pay the cancellation fee as promised but they changed their story by saying well " The discount that we applied saves you $25 dollar a month so during this 2 year contract your cancellation fee will be covered up . I got pissed and told them this is not what i was told i will not pay $700 out of my pocket and then wait for 2 years to recover it . But they were not willing to listen Pissed i told them that i will bring the phones back . Next day i went back again with both of the phones and was told that they can not return it right now cause the Manager isn't there . I was like what does a return has to do anything with the manager and i was told only managers can do a return so i will have to come back tomorrow again . I was not able to go there cause of work . Also when i was at Wal-Mart i saw the phones that they sold me for $200 each was only $75 at walmart .
This report was posted on Ripoff Report on 02/26/2010 10:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wireless-Champs-Valencia/Valencia-California-91355/Wireless-Champs-Valencia-Exclusive-T-Mobile-dealer-Worst-t-mobile-place-to-buy-phones--575130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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