- Report: #1043398
Report - Rebuttal - Arbitrate
Complaint Review: Wireless Workshop
Wireless WorkshopInternet United States of America
Wireless Workshop wirelessworkshop wirelessworkshop.com www.wirelessworkshop.com http://wirelessworkshop.com Beware of this company Internet
*Consumer Comment: Reply to Chris
*Author of original report: They did refund
*REBUTTAL Owner of company: Ridiculous claims.
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So, I decided to give it a try and use their pay per flash system. $10 per phone flashed through their system. Aside, from the layout of the software just being a little too busy, the dang thing didn't work properly. I received a very slow internet connection which is what I asked about before my initial purpose.
When trying to contact their "support" or lack there of team, they told me that this is just the nature of the business and to deal with it. I contacted their support team again, and was told it was the phone, that caused the issue and not their software. Considering this phone was BRAND NEW before using their software, I highly doubt this.
So after I was unable to get any support, I asked to be refunded for the money I hadn't used yet, accepting their response that it "could" be the phone. They said sure and instantly disconnected the live chat session. I have yet to receive my refund for the $40 I have left in my account that has not been used. It has been 2 weeks and now they will not answer any emails from me, and have blocked me on their website chat. I have given them ample time to process this refund or at least RESPOND to a paying customer.
They have been very rude, unhelpful, and I would highly advise you to stay away from this scam. They promise the world, and deliver nothing. Then are not there to suppport you. Mistake made, and lesson learned.
This report was posted on Ripoff Report on 04/15/2013 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wireless-Workshop/internet/Wireless-Workshop-wirelessworkshop-wirelessworkshopcom-wwwwirelessworkshopcom-httpwi-1043398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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