Wireless Zone Total Fraud They Represent Themselves a Verizon and Sell You Inferior Phones Springhouse, Pennsylvania

I went to this store thinking I was going to a Verizon Store as I have since 1997.  I even asked if they were Verizon employees and they said yes.  I went to purchase an Iphone 5 and was talked into the Samsung Droid.  I later found out they make more commission on the Droid then they do on an Iphone.  I've had the phone about a month and am having trouble with the phone.  I am in the car all day and on the phone alot.  It will not stay connected to my bluetooth.  Same problem in both my cars.  I took the phone back and talked to the salesmen who sold me the phone.  He asked me who sold him the phone, when I said it was him, he walked into the back of the store, went into a room, closed the door and made someone else wait on me.  I was told the only option was to purchase a new Iphone for $600.  The arrogance at that store was astounding.  I called Verizon directly and of course "their hands are tied".  Verizon did try calling the store and they we told, they would give me a refurbished phone in exchange.  How ridiculous.

I warn everyone to stay away from these stores.  Go directly to Verizon.