- Report: #48397
Complaint Review: Wizard Of Claws
| Wizard Of Claws 9113 Taft Ttreet
Pembroke Pines, Florida U.S.A. |
|
Wizard Of Claws mistreated abused and ripped off, Pembroke Pines Florida
*Consumer Comment: Uey's Chihuauas/Jeanne Eubanks
*Consumer Comment: Common Illnesses?
*REBUTTAL Owner of company: I thought this was a site for rip offs, not opinions!
*Consumer Suggestion: UEY'S HOME RAISED PUPPIES. JEANNE EUBANKS. DUNNELLON FLORIDA. CHIHUAHUAS
*Consumer Comment: Dear James,
*Consumer Comment: Wizard of Claws is a puppy mill
*REBUTTAL Owner of company: Not a genetic problem
*Consumer Comment: Not "Misrepresentation by Marcy LaHart"
*Consumer Suggestion: My puppy came from broker NVK, the breeder was Martha Bartels of Kansas. Both are puppymills.
*Consumer Suggestion: Who do you believe? You decide
*REBUTTAL Owner of company: Customer who lies about her experience.
*Consumer Comment: SO GLAD FOR RIP-OFF REPORT.COM ..thanks!
*Author of original report: Law Suit filed
*Author of original report: Wizard of Claws has become quite a topic in chat rooms . Reports filed: Better Business Bureau and the State of Florida Department of Agriculture.
*Author of original report: Wizard of Claws has become quite a topic in chat rooms . Reports filed: Better Business Bureau and the State of Florida Department of Agriculture.
*Author of original report: Wizard of Claws has become quite a topic in chat rooms . Reports filed: Better Business Bureau and the State of Florida Department of Agriculture.
*Author of original report: Wizard of Claws has become quite a topic in chat rooms . Reports filed: Better Business Bureau and the State of Florida Department of Agriculture.
*Consumer Comment: Wizard of Claws is an online puppy mill!
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My contract with Wizard of Claws stated that I had a one year guarantee on congenital and heriditary defects, however I had to use their veterinarian, Dr. Jan Bellows, who's specialty is dentistry.
I abided by the terms of our contract, spent over $2,500.00, $1,000.00 of which went to their veterinarian and the remaining to specialists their vet referred me to. The eye specialist could not determine the cause but was sure it was neurological. The Neurologist determined just hours before her death by way of a cat scan that it was congenital hydrocephalus, and stated that the chance for survival was slim. Toy breeds are more likely to have this condition. My papillion was a little over 4lbs.
As the bills mounted, the harder it became to reach anyone at Wizard of Claws. After she passed away, they ignored me altogether. I had to have the neurologist hold her body from the time of her death on Dec. 2, 2002 until December 4, 2002 until I couldn't wait any longer for Wizard of Claws to return my calls.
I finally arranged for her cremation, and then went to Wizard of Claws and waited for the owners to return. Upon Jim and Gilda's return, Jim was very rude, insulting and hurtful. He screamed at me, tried to get me to leave and actually accused me of killing my own puppy, claiming that I could have slammed her head in a door or dropped her on her head, and told me that he has had people hurt their own puppies and then go back to him and try to hold him responsible.
I said that I would be surprised at what people do. While I sat there hysterically crying and begging him to believe me, his wife Gilda, his employees and a customer who was also going to buy a papillion from them.
Needless to say, the customer tore up the contract and left. This angered Jim even more and he then yelled at me for losing his customer.
A
cording to the contract, they should replace my puppy in the event of a congenital condition and pay for medical. They did replace my puppy with another beautiful little girl, however they refuse to reimburse any of my $2,500.00 and insist that they didn't even have to replace the puppy because there is no proof that it was congenital. The neurologist has even written a letter for me stating that it was.
I have tried to resolve this nicely with them and have gotten nowhere.
I recently hired an attorney to write them a letter however they still insist they didn't even have to replace the puppy for me as there is no proof that it was congenital. Dr. Bellows is apparently giving legal advise along with his expertise. If he is such an expert, why didn't he find it? Why did it take 2 weeks and the third doctor to determine what was wrong? I won't even go there.
Florida Statues include a pet lemon law. According to the statute, Wizard of Claws, cannot tell me what vet to use and they are responsible for the replacing the puppy and medical up to the cost of the puppy, $950.00.
Abiding by the contract, which I did, they do not limit the cost of medical. Jim told me that I should never have spent so much on a dog. This puppy was my baby. I have yet to look at her photos that I had developed. My mother told me they are adorable. I still cry when I think of her.
Those 2 weeks were the most difficult 2 weeks of my like. I slept on the floor with her, held her while she went through convulsions, cried and prayed.
Teresa
cooper city, Florida
U.S.A.
This report was posted on Ripoff Report on 03/07/2003 07:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wizard-Of-Claws/Pembroke-Pines-Florida-33024/Wizard-Of-Claws-mistreated-abused-and-ripped-off-Pembroke-Pines-Florida-48397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Uey's Chihuauas/Jeanne Eubanks
AUTHOR: Samira - (United States of America)
SUBMITTED: Sunday, January 15, 2012
I was curious to know if there were any common illnesses found that I should make my vet aware of? Sometimes the vets only skim the surface. Being that my puppy is from Gilda's puppy mill, I want to make sure my puppy is as healthy as she came be.
Also, does anyone have a link to the series that was done of Gilda and her husband? I saw a clip that was posted a few days ago and I was very upset by the conditions I saw.
#3 REBUTTAL Owner of company
I thought this was a site for rip offs, not opinions!
AUTHOR: Ueys Homeraised Puppies Jeanne Eubanks - (U.S.A.)
SUBMITTED: Friday, August 10, 2007
#4 Consumer Suggestion
UEY'S HOME RAISED PUPPIES. JEANNE EUBANKS. DUNNELLON FLORIDA. CHIHUAHUAS
AUTHOR: Diana - (U.S.A.)
SUBMITTED: Monday, March 05, 2007
Excessive breeding like this is insane.A few litters or several in a year is one thing
but a hundred or more?
What ever happened to hobby breeding?
These huge kennels are using poor animals to make money and it turns the stomach of many of us.
All the lame speeches about the jobs you used to have don't work lady.
Jeanne Eubanks stop trying to justify such a large scale breeding facility.You and others who produce such large amounts of puppies are PUPPYMILLS!I'v contacted Peta and Caps to check you out & they say they have recieved many complaints & were already heading your way.
By the way Dr.Jim, a dog certainly can become symptomatic due to a variety of genetic conditions long after puppyhood,that information didn't come from the gym or a puppy counselor (salesman) it comes from a Phd. of veterinary medicine, a practicing physician. So too, says one of the countries largest animal hospitals and research facilities.
You said only 11 customers were unhappy, that's just not true. I know more than 11 people who made the mistake of trusting you. There are scores of angry people who are left with sick or dead dogs and broken hearts, who you turned your back on without acknowledging any responsibility whatsoever.
It doesn't really matter what you say anymore, it all sounds the same, it's just white noise.
#6 Consumer Comment
Wizard of Claws is a puppy mill
AUTHOR: Vera - (U.S.A.)
SUBMITTED: Friday, April 29, 2005
#7 REBUTTAL Owner of company
Not a genetic problem
AUTHOR: Gilda - (U.S.A.)
SUBMITTED: Monday, April 04, 2005
The veterinarians did not come to a conclusion of being clearly a genetic problem because of no prior symptoms. The customer came into the kennel and even if it was not a genetic problem we still gave her another beautiful puppy and she thanked us ten times.
Then one week later she wants us to pay $2,500.00 in veterinarian bills which is not our responsibility because it was not genetic.
We did everything that we could to help our customer.
#8 Consumer Comment
Not "Misrepresentation by Marcy LaHart"
AUTHOR: Patty - (U.S.A.)
SUBMITTED: Sunday, February 06, 2005
#9 Consumer Suggestion
My puppy came from broker NVK, the breeder was Martha Bartels of Kansas. Both are puppymills.
AUTHOR: Teresa - (U.S.A.)
SUBMITTED: Sunday, February 06, 2005
For those of you considering a purchase, do your homework. Search the breeders/brokers that they buy from. Then search the USDA inspection reports. My puppy came from broker NVK, the breeder was Martha Bartels of Kansas. Both are puppymills. They are not what any consumers would consider "select breeders", as Wizard of Claws calls them.
They also buy from Hunte, a very large puppymill/brokerage. Wizard of Claws buys puppies very cheap, and in bulk and sells them at outrageous prices.
People assume the more they spend, the better quality they are getting. This in not true. They recently posted a yorkie on their web site for $10,000!!!!They mark up their puppies based on supply and demand and prey on unknowing consumers who think that the puppy must be very special or one of a kind. This is not the case.
Visit the website of www.Prisonersofgreed.org where you will see just a few examples of these "select breeders".
#10 Consumer Suggestion
Who do you believe? You decide
AUTHOR: Teresa - (U.S.A.)
SUBMITTED: Friday, February 04, 2005
#11 REBUTTAL Owner of company
Customer who lies about her experience.
AUTHOR: Gilda - (U.S.A.)
SUBMITTED: Friday, February 04, 2005
#12 Consumer Comment
SO GLAD FOR RIP-OFF REPORT.COM ..thanks!
AUTHOR: Laura - (U.S.A.)
SUBMITTED: Thursday, February 26, 2004
#13 Author of original report
Law Suit filed
AUTHOR: Teresa - (U.S.A.)
SUBMITTED: Saturday, December 27, 2003
CONTACTS:
MI K. KIM, ESQ. MARCY I. LAHART, ESQ
Feldman & Getz, LLP MarcyI.LaHart, PA.
155 NW 167th Street 711 Talladega Street
Penthouse West Palm Beach, FL 33405
(305) 770-0003 (561) 655-9537
mikim12345@yahoo.com milahart@bellsouth.net
December 12, 2003
FOR IMMEDIATE RELEASE
PUPPY STORE SUED FOR MISLEADING CUSTOMERS, SELLING SICK PUPPIES
(Pembroke Pines, FL) Two South Florida attorneys have filed a lawsuit on behalf of customers that bought puppies from Wizard of Claws Inc., alleging that the Pembroke Pines pet store defrauds customers by intentionally misrepresenting the origin of the puppies sold, and by selling puppies that suffer from a wide array of health problems, including contagious diseases and genetic disorders.
Although Wizard of Claws has told customers that their puppies were imported from "reputable" breeders in South America, according to the complaint filed yesterday Broward County Circuit Court, in reality the puppies were obtained from large scale commercial breeding facilities in Missouri, commonly known as a "puppy mills", where animal welfare concerns are wholly secondary to profits.
Plaintiff Shannah Diaz of Miami purchased a Maltese puppy, Prince, from Wizard of Claws on September 6, 2002 for $950.00. Prince suffered from a congenital bleeding disorder, and died from internal hemorrhaging when he was less than a year old. After Prince died, Diaz began to suspect that Prince had come from a puppy mill, and asked a Wizard of Claws. "They assured me that my puppy had come from a reputable private breeder " Diaz .said, "but I later discovered that my puppy had been shipped to Florida from a commercial breeder in Missouri. " Wizard of Claws refused to reimburse any of Diaz's vet bills.
According to the Humane Society of the United States, the documented problems of puppy mills include overbreeding, inbreeding, minimal veterinary care, poor quality of food and shelter, lack of socialization with humans, overcrowded cages, and the killing of unwanted animals. To the unsuspecting consumer, this often means buying a puppy facing an array of immediate veterinary problems or harboring genetically borne diseases that may not be detected until much later.
Wizard of Claws, which claims to specialize in "tiny, tea-cup size puppies" sells puppies from its Pembroke Pines store and over the Internet. Plaintiff Mary Ibarra of San Antonio, Texas ordered an English Bulldog from Wizard of Claws, and knew that something was very wrong with her new puppy moments after "Gracie" arrived from at the San Antonio International Airport. Gracie, who had received a clean bill of health from Wizard of Claws veterinarian of choice Dr. Jan Bellows, walked on her wrists and she kept falling down on her back legs. Gracie was soon diagnosed as suffering from severe hip dysplasia with early onset arthritis. Gracie's hip sockets are so bad that they do not have a cup to hold the ball of the joint, and she needs at least two surgeries. If the surgeries are not successful Gracie will have to be euthanized. Wizard of Claws refuses to assist with the costs of the surgeries, or to even reimburse the $1200.00 Ibarra paid for the pup.
The lawsuit, which alleges fraud, breach of warranty and multiple counts of violating the Florida Deceptive and Unfair Trade Practices Act, asks that the plaintiffs be reimbursed for the purchase price of their puppies as well as the veterinary expenses incurred as a result of the purchase an unhealthy pup.
NOTE: Some of the victims of Wizard of Claws and other animal lovers will be demonstrating outside the store at 9101Taft Street, Pembroke Pines tommorow, Saturday, December 13th starting at 11:00 am. Attorneys Mi Kim and Marcy LaHart will be present to answer any questions concerning the case.
#14 Author of original report
Wizard of Claws has become quite a topic in chat rooms . Reports filed: Better Business Bureau and the State of Florida Department of Agriculture.
AUTHOR: Teresa - (U.S.A.)
SUBMITTED: Friday, April 11, 2003
#15 Author of original report
Wizard of Claws has become quite a topic in chat rooms . Reports filed: Better Business Bureau and the State of Florida Department of Agriculture.
AUTHOR: Teresa - (U.S.A.)
SUBMITTED: Friday, April 11, 2003
#16 Author of original report
Wizard of Claws has become quite a topic in chat rooms . Reports filed: Better Business Bureau and the State of Florida Department of Agriculture.
AUTHOR: Teresa - (U.S.A.)
SUBMITTED: Friday, April 11, 2003
#17 Author of original report
Wizard of Claws has become quite a topic in chat rooms . Reports filed: Better Business Bureau and the State of Florida Department of Agriculture.
AUTHOR: Teresa - (U.S.A.)
SUBMITTED: Friday, April 11, 2003
#18 Consumer Comment
Wizard of Claws is an online puppy mill!
AUTHOR: Katie - (U.S.A.)
SUBMITTED: Thursday, April 10, 2003

