- Report: #971026
Report - Rebuttal - Arbitrate
Complaint Review: Wondershare Video Converter
Wondershare Video ConverterInternet United States of America
Wondershare Video Converter False advertising, complete rip off Internet
*UPDATE Employee: Wondershare Customer Service Responds
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I was convinced how good the product was and all 5 user reviews posted gave it 5 stars out of 5, so I paid for the full version of the program online. Once I received the registration code, I ran the program again using the code, and tried to convert one of the files I had just previously converted for under 5 minutes.
The timer that came up now said 1 hour and 20 minutes! This was a total rip off! I immediately filed a report online through their website asking for a refund, but did not even receive an acknowledgement of the complaint as most customer service sites will do.
I hope other people will be smarter than me and check this Ripoff Report web site before they purchase the product. I intend to spread the word however I can.
This report was posted on Ripoff Report on 11/18/2012 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wondershare-Video-Converter/internet/Wondershare-Video-Converter-False-advertising-complete-rip-off-Internet-971026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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