- Report: #668948
Report - Rebuttal - Arbitrate
Complaint Review: WordSmart Corporation
WordSmart Corporation10025 Mesa Rim Rd San Diego, California United States of America
WordSmart Corporation SAME OLD SCAM - DONT BUY from WORDSMART- Deceptive Advertising San Diego, California
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SAME OLD SCAM - DONT BUY from WORDSMART- Deceptive Advertising
We originally ordered the Word smart program to help our daughter perform better while taking the SAT testing. We were told that we could cancel at any time and all we need to do was to return any unused disks.
My daughter used the CD for the SAT testing. WordSmart plan stipulates that the WordSmart will increase the test scores a minimum of 200 points or the program was free provided she spends the required amount of time working with the program. This sounded great because an additional 200 points would allow our daughter additional opportunities to apply for other colleges. She had followed through with the appropriate time studying per the agreement. Unfortunately she did not increase her SAT scores more than 200 points after taking a second time. We notified WordSmart of our disappointment and determined that we would return the disk for refund. We forwarded copies of the test scores. Then we received another disk from WordSmart and were billed on my credit card. We again called and notified that we needed to return the disks for credit. They said it was too late and that we had to pay for both disks now. This is nuts!!!!.
First they advertise if the product does not increase the SAT score more than 200 points that there is no charge, then they send another disk and say it is too late.
If you want to help your Child learn, don't do it through this company. It will cost you over $200 and the product didn't produce the published results.
This report was posted on Ripoff Report on 12/07/2010 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/WordSmart-Corporation/San-Diego-California-92121/WordSmart-Corporation-SAME-OLD-SCAM-DONT-BUY-from-WORDSMART-Deceptive-Advertising-San-668948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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