- Report: #732599
Report - Rebuttal - Arbitrate
Complaint Review: World Access Translations
World Access Translations5455 S. Fort Apache Rd, Suite 108-96, Las Vegas NV Las Vegas, Nevada United States of America
World Access Translations WorldAccess Translations, WorldAccess run around, provided unusable document Las Vegas, Nevada
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I was told that this would be only $27.50 to get a one page certificate, proofread, certified, and notarized. I was told I would get a copy mailed to me. They received a copy of the document prior to giving the quote, and knew exactly what I was asking for. They told me that a scanned copy of my original document was all they would need. I paid on the 6th of May for the certification/notarization/correction to my document.
On May 18th I contacted them to ask why I had not received anything, and why it was taking so long to correct one letter and stamp my document. A reply came stating that it would be ready by the 19th or 20th. On the 20th I received an email instead stating: "our records show that your funds were reimbursed. As per our agreement, the document was only to be proofread, certified and notarized. The document we received from you was a scanned image, had foreign text and required a complete retype of the document. The fee for this service would have been far greater
then the $27.50 paid. Accounting has confirmed the refund. The funds will be available to you within two business days."
I was clearly upset, as they had told me that the scanned copy of the document would be fine and that it was all I needed to send. I was also told that this would be considered proofreading, certification and notarization... with the correction of only 1 letter. No other editing was required. They knew this prior to providing a quote. I wrote back that I don't want my money back, I want what was promised. Then on May 22nd they sent me an email saying they would leave out the certification of the original document (basically rendering my marriage certificate useless) and provided me a scanned copy... which is not acceptable anywhere! I was supposed to have them just correct that one letter, and restamp it with their stamp in addition to everything else on the page. Now I have a scanned copy of a document that doesn't even provide legal certification for my marriage.
This report was posted on Ripoff Report on 05/24/2011 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/World-Access-Translations/Las-Vegas-Nevada-89148-6416/World-Access-Translations-WorldAccess-Translations-WorldAccess-run-around-provided-unusa-732599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.