EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
businessbureau.com CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
Last year, I moved back to the United States after living in England for the previous 2.5 years. I decided not to use a credit card for those 2.5 years, as I didn't want the hassle of paying bills in the US while abroad. As such, my credit rating disappeared and upon returning I found I was having problems with getting credit. I applied online for a few and was denied, so eventually World Benefits (whom I thought was Superior?) called me stating I could get 2 credit cards for $299 with a locked in 5.9% interest rate (or thereabouts, I forget as this was now over 6 months ago!!) for the life of the cards. I did think this was too good to be true, but was assured it was legit and it was a special offer.
I signed up and was told I would receive a 'package' in 10-14 days. Obviously the money was taken from my account that day. 10-14 days later, no package had arrived. I called around Christmas and was told my package would go out after the new year. I called in late January and was actually told they sent it to me and it had been left at my door at such and such time. I never got anything.
Through it all I was a lot nicer than I should have been, and now I obviously feel pretty stupid for it. Anyway, I called again in February and was told yet again my package would be re-sent but that it wouldn't go out till later that month. Early March - no package.
Called again and was told same thing. I said I'd been told this numerous times and why should I expect this to be different? It wasn't, and I still have received nothing. NOTHING! I called yesterday and spoke to another person, a guy this time (was actually rather pleasant ladies every time before). I explained to him, and guess what he told me? My package would be sent later this month! I said not good enough, I want mine sent out now. He said they couldn't.
I asked to speak to a manager and he said they were all in a meeting that day and would be for the rest of the week. I asked if I'd ever be able to speak with a manager and he actually told me no! He said no!! I would NEVER be able to speak to a manager. I hung up and that's when I found this site. That was yesterday. So now I'm filing a report because this site looks to be the only way I might actually get my money back. I've since fixed my credit on my own and don't want anything to do with this company, ever. I just want my money back and I'm hoping now I might actually get it. Thanks for reading...