We bought 14 domain names from ebay and the sellers on ebay domainselling forced us to open an account on http://worldbizdomains.com, which we objected as we did not want to register domain with a company we did not know. The seller insisted and we gave up. Problems started....See communication below....
User - 03/13/2013our account is locked for over a week. We were asked for ID card. We emailed. What else do you need? My domain will expire? 515322.com
We are domain investor with 6000 domain names. We are geting upset and will move all domains out and never do busiess with your company, if this is not fixed in next 6 hours.Patrick Jones - 03/14/2013Dear User:
The documentation received is incomplete and hasn't been approved.
Our instructions were very clear.
"We only accept UNCROPPED CENTERED CLEAR COLOR scans/photos at very GOOD RESOLUTION."
(Please do not submit cropped documents, blurry documents, black and white or gray scale documents) "
The photo ID received is cropped. Therefore, we cannot accept this document.
Also, we haven't received the proof of residence that we have requested.
The address that appears on the photo ID provided, does not match with the information registered on the account.
Please provide a scanned copy of your passport or state-issued ID, as well as a proof of residence that matches the information registered in the account that has been disabled.
The proof of residence must match with registered address : "100 Highland Park Village Suite 200".
Please send your scanned copy to:
User - 03/14/2013100 Highland park Village, suite 200, Dallas, Texas 75205 is our official address. Name of our company is Global International Sellers.
The address sent is our residence address. They don't issue photo ID for business.
We took a picture of the ID card and sent it. It was not cropped.
This is very urgent and we are getting very upset.Patrick Jones - 03/15/2013Dear User:
Our instructions are very clear. We have requested :
1. A scanned copy of your passport or state-issued ID :
UNCROPPED CENTERED CLEAR COLOR scans/photos at very GOOD RESOLUTION."
(Please do not submit cropped documents, blurry documents, black and white or gray scale documents)
The document received (driver license) is cropped at the right side. Therefore, it is missing very important information, such as the expiration date. Please re-send a scanned copy of the whole document, not a photo of just part of it.
2. A proof of residency that matches the information registered in the account that has been disabled.
The proof of residency must match with the registered address :
"100 Highland Park Village Suite 200".
This proof of residency could be a scanned copy of any utility bill for that address, such as : Power bill, Gas bill, Land Line Telephone bill, Water Bill, etc.
We havent asked you for a picture ID that shows that address.
We have only requested two documents (passport or state-issued ID and a proof of residency). These documents must be received based on the specifications described above. Otherwise, it wont be accepted.
Please send your scanned copies to:
Patrick Jones - 03/16/2013
The documentation has been received and your account has been unblocked, but the domains in your account are staying on hold until you resolve a problem with the payment for the domains.
Patrick JonesPatrick Jones - 03/16/2013Dear User:
You will be free to transfer the domain(s) as soon as, you will resolve a problem with the payment for the domain(s).
You have purchased the domain(s) and then, you have requested your money-back with the payment processor used for such transaction(s).
This could be either a mistake or fraud intent.
In case of a mistake, you should resolve this payment issue before we remove the hold from your domain(s) and allow them being transferred to another registrar.
User - 03/17/2013We don't have to pay for any domain.
What payment issue you are talking about?
We have not requested any money back at all. These are all our domains.
One domain which was sitting due to your prolonged verification expired.User - 03/17/2013You are harassing us. We will wait for 24 hours before we take legal action against your company. You will regret.
The domain we are requesting transfer has no dues at all. You cannot stop us to legally transfer as they belong to us.
We are issuing you a warning.User - 03/17/2013If you are the company we bought domain from we commit to you than if you do this we will put your account under account review & limitation.
We directly work with office of the president. WE will wait till 12.00 noon CST on March 17th 2013.User - 03/17/2013Are you "domainselling" ebay ID?User - 03/17/2013Please respond.User - 03/17/2013We have filed reports against you for illegally holding our domains hostage.Patrick Jones - 03/17/2013Dear User:
As It has been mentioned in our previous message, you must resolve the issue with money-back for the domains payment, before your domains are removed from hold and allowed to be transferred out to another registrar. We have clear evidence that you have requested and received money-back for the payment(s) that you have made for the domain(s) on your account. This could be either a mistake or fraud intent. Therefore, the domains were placed on hold and it cannot be transferred out to another registrar at this time. This is related to a purchase(s) made on eBay for such domain(s), so you should resolve this as soon as possible then You will be free to transfer out the domain(s) at anytime.
User - 03/17/2013Please advise which domains? You are domain registrars?
How are you involved on eBay?User - 03/17/2013Did we buy domains from you?User - 03/17/2013Answer our questions?Patrick Jones - 03/17/2013Dear User:
The process to remove the hold of the domains is very easy. You should send us a SIGNED and NOTARIZED letter declaring the fact you have paid for the domains and you have received them satisfactorily. In the letter must be listed all the domains that you currently have in your account and all the corresponding PayPal transaction IDs that were used to pay for the domains.
We must receive a scanned copy of the letter AND the original letter in order to consider this document as part of this case.
This letter will be used to appeal the money-back cases with the payment processor.
Based on your last messages, we have concluded that your action was not a mistake. Therefore, your account was locked again.
We will unlock the account, as well as to remove the domains from the hold status, once we receive the requested document and after the payment issue will be resolved.
Please send your scanned copy to:
User - 03/17/2013Are you "domainselling" ebay ID?User - 03/17/2013Are you "domainselling" ebay ID? Your letter is evident you are on purpose harrassing us.
We want to know which domain you are talking about, which are not paid. Our doaims bought wee pushed by domainselling from eBay? How come you are questioning that?
We will not submit anything to you.User - 03/17/2013are you talking about. urz.info, odx.info & pipild.com
How are you involved in these transactions? If you the seller on ebay? Please take the domains back.
If you still disagree we will pay them? How do we pay?
User - 03/25/2013We have filed reports against your fraud with executive office of eBay and Paypal. If you don't unlock our account we will report you with internet crimes. You are holding our domains hostage so that we can change our feedbacks to positive. That will not happen. You are a fraud company and we will make everyone aware of your fraud.
How come you have two address US and Russia?